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Limbi vorbite : Romanian Pozitia : QR19929 - Senior Airport Services Agent | Qatar Airways | Malta
Detalii companie : Qatar Airways
Tara Qatar
Oras Doha, Qatar
Responsibilities: Qatar Airways is seeking an Senior Airport Services Agent for our brand new station in Malta.  You will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per Qatar Airways commercial and safety standards and procedures. You will monitor all gates and check in activities ensuring accurate services oriented acceptance and boarding acceptance. You will ensure smooth handling of customer service at the station and liaise with ramp and ground handling agents staff and support the Airport Services Supervisor in all areas. As the first personal contact between the Airline and its customers you will portray the Qatar Airways image to the highest standard ensuring that the passengers receive five star customer service at all times.
Required skills: To be successful in this role you will require experience in a customer service role and within an airport operations of a leading airline or ground handling agent.  You will need good knowledge and working experience on the ALTEA and AMADEUS systems. You will have the ability to effectively manage mishandled services, including service recovery situations with customers. Exposure to baggage claims procedures & working knowledge of World Tracer will be a definite advantage. Courses in Passenger Handling and Customer Services such as introduction to Civil Aviation and Passenger Handling are required. This role will require shift work including weekends and evenings.  You must currently be eligible to live and work in the Malta to be considered for this role. *Please note that shortlisted applicants will be invited for interviews in Malta during the week commencing 25th February   Notes: 1. Resume / CV 2. Copy of Passport 3. Copy of Highest Educational Certificate
QR19929 - Senior Airport Services Agent | Qatar Airways | Malta ,
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QR19929 - Senior Airport Services Agent | Qatar Airways | Malta ,
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QR19929 - Senior Airport Services Agent | Qatar Airways | Malta


Schimba limba

English


Fisa post
Tip de angajare Nu este specificat.

Salariu estimat Nu este specificat.

Tara Malta

Oras Malta

Responsibilities:
Qatar Airways is seeking an Senior Airport Services Agent for our brand new station in Malta.  You will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per Qatar Airways commercial and safety standards and procedures.

You will monitor all gates and check in activities ensuring accurate services oriented acceptance and boarding acceptance. You will ensure smooth handling of customer service at the station and liaise with ramp and ground handling agents staff and support the Airport Services Supervisor in all areas.

As the first personal contact between the Airline and its customers you will portray the Qatar Airways image to the highest standard ensuring that the passengers receive five star customer service at all times.

Required skills:
To be successful in this role you will require experience in a customer service role and within an airport operations of a leading airline or ground handling agent. 

You will need good knowledge and working experience on the ALTEA and AMADEUS systems. You will have the ability to effectively manage mishandled services, including service recovery situations with customers. Exposure to baggage claims procedures & working knowledge of World Tracer will be a definite advantage. Courses in Passenger Handling and Customer Services such as introduction to Civil Aviation and Passenger Handling are required.

This role will require shift work including weekends and evenings. 

You must currently be eligible to live and work in the Malta to be considered for this role.

*Please note that shortlisted applicants will be invited for interviews in Malta during the week commencing 25th February

 

Notes:

1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate


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Recrutor Logo-ul companiei

Qatar Airways
Detalii companie
Companie Your Name
Qatar Airways Nu este specificat.
Adresa Tara
P.O.Box 22550 Doha, Qatar, Qatar
Telefon Fax
-ascuns- -ascuns-
Pagina web Adresa e-mail
http://www.qatarairways.com -ascuns-


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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