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Limbi vorbite : Romanian Pozitia : QR18295 - Airport Services Duty Officer | Qatar Airways | Gothenburg
Detalii companie : Qatar Airways
Tara Qatar
Oras Doha, Qatar
Responsibilities: We are looking for a customer focused individual with strong leadership and commercial acumen to join our Ground Services Team based in our new station in Gothenburg as an Airport Services Duty Officer. Reporting through to the Airport Services Manager you will lead your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5 star service we are renowned for.  Role accountabilities: * Leading the team and oversee daily activities to ensure a high standard of service delivery * Establishing the team objectives and priorities ensuring these are aligned to the business * Providing input and recommendations to improve the effectiveness of the daily operation    * Ensuring all passenger and aircraft handling practices conform to safety and security measures * Conducting spot checks to ensure adequate  standards are maintained and conduct audits with the handling company   * Resolving customer complaints effectively liaising on a daily basis with all departments to provide resolution for complaint handling * Conducting briefing sessions for the shift * Compiling a detailed station handling report * Preparing the monthly performance audit * Financial accountability across petty cash expenditure    
Required skills: The successful candidate will ideally have: A Bachelor’s Degree or equivalent combined job-related experience specifically within a supervisory role for an airline or within the airport environment Strong operational experience Notes: 1. Resume / CV 2. Copy of Highest Educational Certificate 3. Copy of Passport
QR18295 - Airport Services Duty Officer | Qatar Airways | Gothenburg ,
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QR18295 - Airport Services Duty Officer | Qatar Airways | Gothenburg ,
handling conducting daily airport station
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Pozitia

QR18295 - Airport Services Duty Officer | Qatar Airways | Gothenburg


Schimba limba

English


Fisa post
Tip de angajare Nu este specificat.

Salariu estimat Nu este specificat.

Tara Sweden

Oras Gothenburg

Responsibilities:
We are looking for a customer focused individual with strong leadership and commercial acumen to join our Ground Services Team based in our new station in Gothenburg as an Airport Services Duty Officer. Reporting through to the Airport Services Manager you will lead your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5 star service we are renowned for. 

Role accountabilities:

* Leading the team and oversee daily activities to ensure a high standard of service delivery
* Establishing the team objectives and priorities ensuring these are aligned to the business
* Providing input and recommendations to improve the effectiveness of the daily operation   
* Ensuring all passenger and aircraft handling practices conform to safety and security measures
* Conducting spot checks to ensure adequate  standards are maintained and conduct audits with the handling company  
* Resolving customer complaints effectively liaising on a daily basis with all departments to provide resolution for complaint handling
* Conducting briefing sessions for the shift
* Compiling a detailed station handling report
* Preparing the monthly performance audit
* Financial accountability across petty cash expenditure

 

 

Required skills:
The successful candidate will ideally have:

A Bachelor’s Degree or equivalent combined job-related experience specifically within a supervisory role for an airline or within the airport environment

Strong operational experience

Notes:

1. Resume / CV
2. Copy of Highest Educational Certificate
3. Copy of Passport


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Recrutor Logo-ul companiei

Qatar Airways
Detalii companie
Companie Your Name
Qatar Airways Nu este specificat.
Adresa Tara
P.O.Box 22550 Doha, Qatar, Qatar
Telefon Fax
-ascuns- -ascuns-
Pagina web Adresa e-mail
http://www.qatarairways.com -ascuns-


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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