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Limbi vorbite : Romanian Pozitia : QR16791 - Customer Care Coordinator | Qatar Airways | Wroclaw
Detalii companie : Qatar Airways
Tara Qatar
Oras Doha, Qatar
Responsibilities: The Customer Care Coordinator is part of the Customer Care team within the Contact Centre organisation whose main responsibility is to assist in the management of customer feedback. The position reports functionally to the Customer Care Officer.
Required skills: Candidates must have completed trade or vocational qualification, be fluent in spoken and written English, with a minimum of 3 year experience in front-line customer service roles, preferably in the travel/airline industry, and in a customer contact environment. Candidates must have strong people and team-working skills and able to work with a large case volume. This is important to be able to manage self and team's expectation with regards to workload and overtime requirements. We seek individuals who have a strong customer service ethic, empathy with a diverse and challenging set of customer requirements and a belief that service recovery and customer retention are essential to the success of the business. Resilience and an ability to work under pressure to exacting service level targets are essential attributes in this role. You must have eligibility to live and work in Poland.   Notes: 1. Resume / CV
QR16791 - Customer Care Coordinator | Qatar Airways | Wroclaw ,
Intra:
Intra
Nume de utilizator
Parola

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QR16791 - Customer Care Coordinator | Qatar Airways | Wroclaw ,
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Pozitia

QR16791 - Customer Care Coordinator | Qatar Airways | Wroclaw


Schimba limba

English


Fisa post
Tip de angajare Nu este specificat.

Salariu estimat Nu este specificat.

Tara Poland

Oras Wrocław

Responsibilities:
The Customer Care Coordinator is part of the Customer Care team within the Contact Centre organisation whose main responsibility is to assist in the management of customer feedback. The position reports functionally to the Customer Care Officer.

Required skills:
Candidates must have completed trade or vocational qualification, be fluent in spoken and written English, with a minimum of 3 year experience in front-line customer service roles, preferably in the travel/airline industry, and in a customer contact environment.

Candidates must have strong people and team-working skills and able to work with a large case volume. This is important to be able to manage self and team's expectation with regards to workload and overtime requirements. We seek individuals who have a strong customer service ethic, empathy with a diverse and challenging set of customer requirements and a belief that service recovery and customer retention are essential to the success of the business. Resilience and an ability to work under pressure to exacting service level targets are essential attributes in this role.

You must have eligibility to live and work in Poland.

 

Notes:

1. Resume / CV


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Recrutor Logo-ul companiei

Qatar Airways
Detalii companie
Companie Your Name
Qatar Airways Nu este specificat.
Adresa Tara
P.O.Box 22550 Doha, Qatar, Qatar
Telefon Fax
-ascuns- -ascuns-
Pagina web Adresa e-mail
http://www.qatarairways.com -ascuns-


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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