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Limbi vorbite : Romanian Pozitia : QR16118 - Airport Services Duty Officer | Qatar Airways | Amsterdam
Detalii companie : Qatar Airways
Tara Qatar
Oras Doha, Qatar
Responsibilities: We are looking for a customer focused individual with strong leadership and commercial acumen to join our Ground Services Team based at Schiphol, Amsterdam as an Airport Services Duty Officer.  Reporting through to the Airport Services Manager you will lead your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5 star service we are renowned for. Role Accountabilities: * Lead the team and oversee daily activities to ensure a high standard of service delivery * Establish the team objectives and priorities ensuring these are aligned to the business * Provide input and recommendations to improve the effectiveness of the daily operation    * Ensure all passenger and aircraft handling practices conform to safety and security measures * Conduct spot checks to ensure adequate  standards are maintained and conduct audits with the handling company   * Resolve customer complaints effectively liaising on a daily basis with all departments to provide resolution for complaint handling * Conduct briefing sessions for the shift * Compile a detailed station handling report * Prepare the monthly performance audit * Financial accountability across petty cash expenditure * Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries * Other duties and responsibilities as requested by Management    
Required skills: The successful candidate will ideally have: * A bachelor degree or equivalent  Notes: 1. Resume / CV 2. CV
QR16118 - Airport Services Duty Officer | Qatar Airways | Amsterdam ,
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QR16118 - Airport Services Duty Officer | Qatar Airways | Amsterdam ,
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QR16118 - Airport Services Duty Officer | Qatar Airways | Amsterdam


Schimba limba

English


Fisa post
Tip de angajare Nu este specificat.

Salariu estimat Nu este specificat.

Tara Netherlands

Oras Amsterdam

Responsibilities:
We are looking for a customer focused individual with strong leadership and commercial acumen to join our Ground Services Team based at Schiphol, Amsterdam as an Airport Services Duty Officer. 

Reporting through to the Airport Services Manager you will lead your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5 star service we are renowned for.

Role Accountabilities:

* Lead the team and oversee daily activities to ensure a high standard of service delivery
* Establish the team objectives and priorities ensuring these are aligned to the business
* Provide input and recommendations to improve the effectiveness of the daily operation   
* Ensure all passenger and aircraft handling practices conform to safety and security measures
* Conduct spot checks to ensure adequate  standards are maintained and conduct audits with the handling company  
* Resolve customer complaints effectively liaising on a daily basis with all departments to provide resolution for complaint handling
* Conduct briefing sessions for the shift
* Compile a detailed station handling report
* Prepare the monthly performance audit
* Financial accountability across petty cash expenditure
* Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries
* Other duties and responsibilities as requested by Management

 

 

Required skills:
The successful candidate will ideally have:

* A bachelor degree or equivalent 

Notes:

1. Resume / CV
2. CV


Trimite acest anunt unui prieten
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Recrutor Logo-ul companiei

Qatar Airways
Detalii companie
Companie Your Name
Qatar Airways Nu este specificat.
Adresa Tara
P.O.Box 22550 Doha, Qatar, Qatar
Telefon Fax
-ascuns- -ascuns-
Pagina web Adresa e-mail
http://www.qatarairways.com -ascuns-


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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