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Language : Français Intitulé du poste : : QR19904 - Senior Airport Services Agent | Qatar Airways | Rome
Coordonnées de l`entreprise : Qatar Airways
Pays : Qatar
Ville: Doha, Qatar
Responsabilités: The successful applicant will be responsible for providing 5* customer service to passengers in respect to check-in, boarding, special services, lounges and baggage services in Fiumicino Airport, Rome as per Qatar Airways safety standards and procedures, ensuring passengers and their baggage are handled in a consistent manner. This is a temporary contract for approximately one year. ACCOUNTABILITIES: * Work collaboratively with Ground Handling Agent, ensuring we deliver a consistently excellent customer experience from arrival at check-in to departure.
Expérience requise: The successful candidate will ideally have: * A travel trade or vocational qualification. * Previous employment experience within customer service and airport operations for a leading airline or ground handling agent * Experience of using Amadeus Reservations & Altea CM would be an advantage. * Reservations, Fares & Ticketing knowledge would be beneficial in this role. * A working knowledge of mishandled baggage procedures and World Tracer/HAQIBA experience is desirable. * High energy, flexibility and a can do/positive approach to work. * Ability to work under pressure, prioritise daily workload, ensuring consistency, accuracy and excellence in all areas. * Prepared to work shifts around a fixed working pattern, with varied hours, in line with operational and business needs, 365 days a year. * Fluency in Italian and English both verbal and written is essential. Please note you must have the right to live and work in the Italy to be considered for this role. Notes: 1. Resume / CV
QR19904 - Senior Airport Services Agent | Qatar Airways | Rome ,
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QR19904 - Senior Airport Services Agent | Qatar Airways | Rome ,
baggage agent reservations handling airport check passengers
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Intitulé du poste :

QR19904 - Senior Airport Services Agent | Qatar Airways | Rome


Langue requise pour l`emploi :

English


Détails sur poste
Type d`emploi : Not Specified

Éventail de salaire : Not Specified

Pays : Italy

Ville: Rome

Responsabilités:
The successful applicant will be responsible for providing 5* customer service to passengers in respect to check-in, boarding, special services, lounges and baggage services in Fiumicino Airport, Rome as per Qatar Airways safety standards and procedures, ensuring passengers and their baggage are handled in a consistent manner. This is a temporary contract for approximately one year.

ACCOUNTABILITIES:

* Work collaboratively with Ground Handling Agent, ensuring we deliver a consistently excellent customer experience from arrival at check-in to departure.

Expérience requise:
The successful candidate will ideally have:

*

A travel trade or vocational qualification.

*

Previous employment experience within customer service and airport operations for a leading airline or ground handling agent

*

Experience of using Amadeus Reservations & Altea CM would be an advantage.

*

Reservations, Fares & Ticketing knowledge would be beneficial in this role.

*

A working knowledge of mishandled baggage procedures and World Tracer/HAQIBA experience is desirable.

*

High energy, flexibility and a can do/positive approach to work.

*

Ability to work under pressure, prioritise daily workload, ensuring consistency, accuracy and excellence in all areas.

*

Prepared to work shifts around a fixed working pattern, with varied hours, in line with operational and business needs, 365 days a year.

*

Fluency in Italian and English both verbal and written is essential.

Please note you must have the right to live and work in the Italy to be considered for this role.

Notes:

1. Resume / CV


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Qatar Airways
Coordonnées de l`entreprise
Nom de l`entreprise: Personne à contacter
Qatar Airways Not Specified
Adresse : Pays :
P.O.Box 22550 Doha, Qatar, Qatar
Téléphone Fax :
caché caché
Page Web de l`entreprise: Adresse email :
http://www.qatarairways.com caché


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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