Aviation Job Search - from the best companies in the world.
career builder, aviation jobs for pilots, cabin crew, support team. Companies - post a job, search the employee database, request candidate search, use our premium membership.
Aviation Recruitment and Aviation Jobs
What you can find at our website: Jobsearch for candidates - copy and paste your CV, receive jobs by email, apply for jobs view examples of Aviation Jobs
Job Search | Aviation News | About Us | Candidates - Add Your Resume | Recruiters - Post a Job | Sitemap |

Language : Français Intitulé du poste : : QR17987 - Customer Services Duty Manager (HUB OPERATIONS) | Qatar Airways | Doha
Coordonnées de l`entreprise : Qatar Airways
Pays : Qatar
Ville: Doha, Qatar
Responsabilités: As a Customer Services Duty Manager you will pro-actively manage Qatar Airways passenger services operations and maintain the smooth running of the terminals on shift basis. In this role,  you are responsible for the overall management of your shift with focus on the relevant Key Performance Indicators and 5-star service delivery.  You will ensure punctuality and safety of all Qatar Airways Operations. Specific accountabilities include: * Participates in customer services strategy formulation pertaining to Doha Airport. * Oversees and manages all terminal staff. * Ensures adequate staffing levels are maintained per shift. * Ensures adherence to company's Standard Operating Procedure with Safety and Security as foremost priority. * Fosters excellent teamwork and team spirit within Doha Hub team members. * Makes decisions, recommendations and take action pertaining to operations and uses unbiased rational approach to generate solutions. * Liaises with Hamad International Airport (HIA) personnel and other airport agencies on operational issues. * Handles all QR flights within the shift and ensures that proper hand over are done to the following Duty Manager.  
Expérience requise: You have Bachelor's degree with 5 years of job-related experience.  You will have Airport Operations background and has managed a multi-cultural team. You are knowledgeable on airport processes and technical requirements. You must have good knowledge of the Standard Operations Procedure (SOP) and confident to make quick decisions. You have good leadership capability to manage and meet development objectives of your team members as well as creating a high performing and collaborative team environment. You have strong communication skills with the ability to interact/communicate within all levels of the organization. You are a people person with passion to deliver 5-star service to the customer.  You are good in problem-solving, can thrive on pressure and organize.   Notes: 1. Resume / CV 2. Passport-size photograph 3. Copy of Highest Educational Certificate 4. Recent Full Length Color Photo – Business attire with White Background (Not Photoshop)
QR17987 - Customer Services Duty Manager (HUB OPERATIONS) | Qatar Airways | Doha ,
Connectez-vous:
Connectez-vous
Nom d`utilisateur
Mot de passe

Best Aviation Jobs

For Candidates
Register Free
Alertes des offres par email
Job Search
View All Jobs
Add Resume
For Recruiters
Post Jobs
View Resumes
Latest Resumes by E-Mail
Ask for Candidate Search
Crew Recruitment Days
Advertise with us
Top Job Offers:
Top Job Offers:
Today`s Survey:

Yes
No
Not sure
» Results
 Français
QR17987 - Customer Services Duty Manager (HUB OPERATIONS) | Qatar Airways | Doha
airport operations ensures standard members decisions background levels duty airways safety pertaining qatar
Share this job
Intitulé du poste :

QR17987 - Customer Services Duty Manager (HUB OPERATIONS) | Qatar Airways | Doha


Langue requise pour l`emploi :

English


Détails sur poste
Type d`emploi : Not Specified

Éventail de salaire : Not Specified

Pays : Qatar

Ville: Doha

Responsabilités:
As a Customer Services Duty Manager you will pro-actively manage Qatar Airways passenger services operations and maintain the smooth running of the terminals on shift basis. In this role,  you are responsible for the overall management of your shift with focus on the relevant Key Performance Indicators and 5-star service delivery.  You will ensure punctuality and safety of all Qatar Airways Operations.

Specific accountabilities include:

* Participates in customer services strategy formulation pertaining to Doha Airport.
* Oversees and manages all terminal staff.
* Ensures adequate staffing levels are maintained per shift.
* Ensures adherence to company's Standard Operating Procedure with Safety and Security as foremost priority.
* Fosters excellent teamwork and team spirit within Doha Hub team members.
* Makes decisions, recommendations and take action pertaining to operations and uses unbiased rational approach to generate solutions.
* Liaises with Hamad International Airport (HIA) personnel and other airport agencies on operational issues.
* Handles all QR flights within the shift and ensures that proper hand over are done to the following Duty Manager.

 

Expérience requise:
You have Bachelor's degree with 5 years of job-related experience.  You will have Airport Operations background and has managed a multi-cultural team. You are knowledgeable on airport processes and technical requirements. You must have good knowledge of the Standard Operations Procedure (SOP) and confident to make quick decisions.

You have good leadership capability to manage and meet development objectives of your team members as well as creating a high performing and collaborative team environment. You have strong communication skills with the ability to interact/communicate within all levels of the organization.

You are a people person with passion to deliver 5-star service to the customer.  You are good in problem-solving, can thrive on pressure and organize.

 

Notes:

1. Resume / CV
2. Passport-size photograph
3. Copy of Highest Educational Certificate
4. Recent Full Length Color Photo – Business attire with White Background (Not Photoshop)


Envoyer cet offre à une ami (e) !
* *

* *    *

View all Jobs posted by this Company

Recruteur Le Logo de l`entreprise

Qatar Airways
Coordonnées de l`entreprise
Nom de l`entreprise: Personne à contacter
Qatar Airways Not Specified
Adresse : Pays :
P.O.Box 22550 Doha, Qatar, Qatar
Téléphone Fax :
caché caché
Page Web de l`entreprise: Adresse email :
http://www.qatarairways.com caché


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
Get the latest jobs by RSS:
RSS Jobs
RSS Jobs - Germany:
RSS Jobs - Germany
RSS Jobs - The Netherlands:
RSS Jobs - The Netherlands
RSS Jobs - Belgium:
RSS Jobs - Belgium
News: