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Language : Français Intitulé du poste : : QR16355 - Airport Services Duty Officer | Qatar Airways | Helsinki
Coordonnées de l`entreprise : Qatar Airways
Pays : Qatar
Ville: Doha, Qatar
Responsabilités: In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard.  You will achieve optimum customer satisfaction and on-time department of flights.  You will also have overall control of the shift as a direct representative of the Airport Services Manager.  You will also ensure punctuality and safety of all Qatar Airways operations. Specific accountabilities include: * Ensuring that passenger and aircraft handling practices conform to the safety and security standards * Ensuring that all QR aircraft handling standards are met on a shift basis * Managing and controlling manpower on the shift, in order to optimise utilisation and to maintain staff morale and discipline * Ensuring proper allocation of manpower and resources in the airport operations * Completing checks to ensure adequate standards are maintained * Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling * Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure
Expérience requise: To be effective in this role, you will need a bachelors or associate degree combined with a minimum of four years experience in an airline or reputed GHA at the supervisory level.  You will need a good understanding of Conditions of Carriage, International Civil Aviation Safety and Security Procedures in accordance with ICAO and IATA.  You will also require an overall knowledge of airport functions in terms of passenger and baggage handling, weight and balance, and dangerous goods regulations. You will need to be fluent (written and spoken) in English to perform this role.     Notes: 1. Resume / CV 2. CV 3. Copy of Highest Educational Certificate
QR16355 - Airport Services Duty Officer | Qatar Airways | Helsinki ,
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QR16355 - Airport Services Duty Officer | Qatar Airways | Helsinki ,
handling  you airport safety security manpower aircraft passenger flight operations overall
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Intitulé du poste :

QR16355 - Airport Services Duty Officer | Qatar Airways | Helsinki


Langue requise pour l`emploi :

English


Détails sur poste
Type d`emploi : Not Specified

Éventail de salaire : Not Specified

Pays : Finland

Ville: Helsinki

Responsabilités:
In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard.  You will achieve optimum customer satisfaction and on-time department of flights.  You will also have overall control of the shift as a direct representative of the Airport Services Manager.  You will also ensure punctuality and safety of all Qatar Airways operations.

Specific accountabilities include:

* Ensuring that passenger and aircraft handling practices conform to the safety and security standards
* Ensuring that all QR aircraft handling standards are met on a shift basis
* Managing and controlling manpower on the shift, in order to optimise utilisation and to maintain staff morale and discipline
* Ensuring proper allocation of manpower and resources in the airport operations
* Completing checks to ensure adequate standards are maintained
* Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling
* Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure

Expérience requise:
To be effective in this role, you will need a bachelors or associate degree combined with a minimum of four years experience in an airline or reputed GHA at the supervisory level.  You will need a good understanding of Conditions of Carriage, International Civil Aviation Safety and Security Procedures in accordance with ICAO and IATA.  You will also require an overall knowledge of airport functions in terms of passenger and baggage handling, weight and balance, and dangerous goods regulations.

You will need to be fluent (written and spoken) in English to perform this role.

 

 

Notes:

1. Resume / CV
2. CV
3. Copy of Highest Educational Certificate


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Qatar Airways
Coordonnées de l`entreprise
Nom de l`entreprise: Personne à contacter
Qatar Airways Not Specified
Adresse : Pays :
P.O.Box 22550 Doha, Qatar, Qatar
Téléphone Fax :
caché caché
Page Web de l`entreprise: Adresse email :
http://www.qatarairways.com caché


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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