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Language : Français Intitulé du poste : : QR12511 - Customer Service Agent (Customer Contact Centres - English & Cantonese speakers ONLY) | Qatar Airways | Chongqing
Coordonnées de l`entreprise : Qatar Airways
Pays : Qatar
Ville: Doha, Qatar
Responsabilités: We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centres located Chongqing (China). As a CUSTOMER SERVICE AGENT you will provide service excellence to Qatar Airways customers through telephone, email and fax and optimise passenger satisfaction. Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds.
Expérience requise: You must be interactive, customer service oriented person with warm, cheerful and expressive personality and excellent communication skills. You must hold at minimum your High School Certificate. Ideally you will have knowledge of Amadeus reservation program and experience in airline or hospitality industry. If you have previous experience in reservations and ticketing we would be very interested to hear from you. To be successful in this role you will need to be a fluent English and Cantonese language speaker! You must have a strong sense of customer satisfaction through responding to customer enquiries and, offering customers the best solutions. Notes: 1. Resume / CV
QR12511 - Customer Service Agent (Customer Contact Centres - English & Cantonese speakers ONLY) | Qatar Airways | Chongqing ,
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QR12511 - Customer Service Agent (Customer Contact Centres - English & Cantonese
reservations satisfaction airways qatar
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Intitulé du poste :

QR12511 - Customer Service Agent (Customer Contact Centres - English & Cantonese speakers ONLY) | Qatar Airways | Chongqing


Langue requise pour l`emploi :

English


Détails sur poste
Type d`emploi : Not Specified

Éventail de salaire : Not Specified

Pays : China

Ville: Chongqing

Responsabilités:
We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centres located Chongqing (China).

As a CUSTOMER SERVICE AGENT you will provide service excellence to Qatar Airways customers through telephone, email and fax and optimise passenger satisfaction. Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds.

Expérience requise:
You must be interactive, customer service oriented person with warm, cheerful and expressive personality and excellent communication skills.

You must hold at minimum your High School Certificate. Ideally you will have knowledge of Amadeus reservation program and experience in airline or hospitality industry. If you have previous experience in reservations and ticketing we would be very interested to hear from you.

To be successful in this role you will need to be a fluent English and Cantonese language speaker! You must have a strong sense of customer satisfaction through responding to customer enquiries and, offering customers the best solutions.

Notes:

1. Resume / CV


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Recruteur Le Logo de l`entreprise

Qatar Airways
Coordonnées de l`entreprise
Nom de l`entreprise: Personne à contacter
Qatar Airways Not Specified
Adresse : Pays :
P.O.Box 22550 Doha, Qatar, Qatar
Téléphone Fax :
caché caché
Page Web de l`entreprise: Adresse email :
http://www.qatarairways.com caché


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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