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Language : Español Título del Puesto de Trabajo : QR18259 - Cargo Customer Services Agent | Qatar Airways | Kolkata, India
Detalles de la Compañía : Qatar Airways
Pais: Qatar
Ciudad: Doha, Qatar
Responsabilidades: In this role you will provide cargo inside sales and customer service functions including interaction with customers and GSA for both import and export cargo.  You will secure proper sales and customer service support to enable station to meet the cargo target and identify needs and improve cargo customer service and sales performance for the station. Another key aspects of your role would be:- * You will be required to liaise with local ground handling agents (GHAs) and with the space control department to ensure / enhance a high quality service provided by QR for both import and export.  * Maintain a close coordination between Qatar Airways (QR) departments and customers by ensuring their shipments are transferred, delivered on time and correct priority is given to shipments. * You will also support import customers for clearance with their cargo, liaise with customs authorities to facilitate smooth and timely import clearance and ensure flight planning with maximum utilisation of the flight capacity. * You will coordinate with GHAs, internal departments to ensure irregularity codes are correctly inserted in airline system and coordinate with customers and cargo claims supervisors at head office. You will also handle all discrepancies at stations and in all administrative issues related to station. * You will ensure that notifications are sent officially on cargo arrival information, to freight forwarders, agents and direct customers to ensure the cargo does not stay under airlines custody for long periods, avoid damages and for space availability at the warehouse.
Habilidades requeridas: To join our team in this role, you will need to hold a diploma or associate degree. You will have a minimum of 2 -3 year-experience in a relevant field of which 1 year airline / airfreight experience is preferred. Your MS office skills must be at an advanced level and you must have excellent  Knowledge of overall cargo operations, cargo reservation and tracking system along with strong communication and presentation skills. You must have good command of written and spoken English. Notes: 1. Resume / CV
QR18259 - Cargo Customer Services Agent | Qatar Airways | Kolkata, India ,
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QR18259 - Cargo Customer Services Agent | Qatar Airways | Kolkata, India ,
cargo import station sales clearance flight coordinate shipments airline ghas export liaise agents space departments
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Título del Puesto de Trabajo

QR18259 - Cargo Customer Services Agent | Qatar Airways | Kolkata, India


Lengua asociada al empleo:

English


Detalles del Puesto de Trabajo
Tipo de Ocupación : Not Specified

El nivel de Salario Not Specified

Pais: India

Ciudad: Kolkata

Responsabilidades:
In this role you will provide cargo inside sales and customer service functions including interaction with customers and GSA for both import and export cargo.  You will secure proper sales and customer service support to enable station to meet the cargo target and identify needs and improve cargo customer service and sales performance for the station. Another key aspects of your role would be:-

* You will be required to liaise with local ground handling agents (GHAs) and with the space control department to ensure / enhance a high quality service provided by QR for both import and export. 
* Maintain a close coordination between Qatar Airways (QR) departments and customers by ensuring their shipments are transferred, delivered on time and correct priority is given to shipments.
* You will also support import customers for clearance with their cargo, liaise with customs authorities to facilitate smooth and timely import clearance and ensure flight planning with maximum utilisation of the flight capacity.
* You will coordinate with GHAs, internal departments to ensure irregularity codes are correctly inserted in airline system and coordinate with customers and cargo claims supervisors at head office. You will also handle all discrepancies at stations and in all administrative issues related to station.
* You will ensure that notifications are sent officially on cargo arrival information, to freight forwarders, agents and direct customers to ensure the cargo does not stay under airlines custody for long periods, avoid damages and for space availability at the warehouse.

Habilidades requeridas:
To join our team in this role, you will need to hold a diploma or associate degree. You will have a minimum of 2 -3 year-experience in a relevant field of which 1 year airline / airfreight experience is preferred.

Your MS office skills must be at an advanced level and you must have excellent  Knowledge of overall cargo operations, cargo reservation and tracking system along with strong communication and presentation skills. You must have good command of written and spoken English.

Notes:

1. Resume / CV


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Postulante Logo de la compañía

Qatar Airways
Detalles de la Compañía
Nombre de la Compañía Persona de Contacto:
Qatar Airways Not Specified
Dirección Pais:
P.O.Box 22550 Doha, Qatar, Qatar
Teléfono Fax
–oculto- –oculto-
Página Web: Dirección de correo electrónico:
http://www.qatarairways.com –oculto-


Introducción
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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