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Language : Español Título del Puesto de Trabajo : QR16118 - Airport Services Duty Officer | Qatar Airways | Amsterdam
Detalles de la Compañía : Qatar Airways
Pais: Qatar
Ciudad: Doha, Qatar
Responsabilidades: We are looking for a customer focused individual with strong leadership and commercial acumen to join our Ground Services Team based at Schiphol, Amsterdam as an Airport Services Duty Officer.  Reporting through to the Airport Services Manager you will lead your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5 star service we are renowned for. Role Accountabilities: * Lead the team and oversee daily activities to ensure a high standard of service delivery * Establish the team objectives and priorities ensuring these are aligned to the business * Provide input and recommendations to improve the effectiveness of the daily operation    * Ensure all passenger and aircraft handling practices conform to safety and security measures * Conduct spot checks to ensure adequate  standards are maintained and conduct audits with the handling company   * Resolve customer complaints effectively liaising on a daily basis with all departments to provide resolution for complaint handling * Conduct briefing sessions for the shift * Compile a detailed station handling report * Prepare the monthly performance audit * Financial accountability across petty cash expenditure * Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries * Other duties and responsibilities as requested by Management    
Habilidades requeridas: The successful candidate will ideally have: * A bachelor degree or equivalent  Notes: 1. Resume / CV 2. CV
QR16118 - Airport Services Duty Officer | Qatar Airways | Amsterdam ,
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QR16118 - Airport Services Duty Officer | Qatar Airways | Amsterdam ,
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Título del Puesto de Trabajo

QR16118 - Airport Services Duty Officer | Qatar Airways | Amsterdam


Lengua asociada al empleo:

English


Detalles del Puesto de Trabajo
Tipo de Ocupación : Not Specified

El nivel de Salario Not Specified

Pais: Netherlands

Ciudad: Amsterdam

Responsabilidades:
We are looking for a customer focused individual with strong leadership and commercial acumen to join our Ground Services Team based at Schiphol, Amsterdam as an Airport Services Duty Officer. 

Reporting through to the Airport Services Manager you will lead your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5 star service we are renowned for.

Role Accountabilities:

* Lead the team and oversee daily activities to ensure a high standard of service delivery
* Establish the team objectives and priorities ensuring these are aligned to the business
* Provide input and recommendations to improve the effectiveness of the daily operation   
* Ensure all passenger and aircraft handling practices conform to safety and security measures
* Conduct spot checks to ensure adequate  standards are maintained and conduct audits with the handling company  
* Resolve customer complaints effectively liaising on a daily basis with all departments to provide resolution for complaint handling
* Conduct briefing sessions for the shift
* Compile a detailed station handling report
* Prepare the monthly performance audit
* Financial accountability across petty cash expenditure
* Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries
* Other duties and responsibilities as requested by Management

 

 

Habilidades requeridas:
The successful candidate will ideally have:

* A bachelor degree or equivalent 

Notes:

1. Resume / CV
2. CV


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Postulante Logo de la compañía

Qatar Airways
Detalles de la Compañía
Nombre de la Compañía Persona de Contacto:
Qatar Airways Not Specified
Dirección Pais:
P.O.Box 22550 Doha, Qatar, Qatar
Teléfono Fax
–oculto- –oculto-
Página Web: Dirección de correo electrónico:
http://www.qatarairways.com –oculto-


Introducción
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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