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Language : Español Título del Puesto de Trabajo : QR15444 - Officer Quality and Training - Customer Contact Centre | Qatar Airways | Fort Lauderdale
Detalles de la Compañía : Qatar Airways
Pais: Qatar
Ciudad: Doha, Qatar
Responsabilidades: As a Quality and Training Officer, you will ensure compliance to Qatar Airways (QR) Contact Centre quality and training standards. You will assist in achieving continuous qualitative improvement in the service delivery through all customer contact channels. You will also be responsible to execute local training activities for local assurance team. 
Habilidades requeridas: To be successful for this role you must hold a Bachelor’s degree with a minimum of 4 years of job-related experience however a job related experience in an airline contact center would be preferred. You must have good training delivery experience and solid experience in reservations and ticketing, within a coaching or training capacity. You must be self-motivated, an excellent problem solver and have an intense customer service focus. You also should have the ability to facilitate organisational change and become involved with strategic planning.   Notes: 1. Resume / CV
QR15444 - Officer Quality and Training - Customer Contact Centre | Qatar Airways | Fort Lauderdale ,
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QR15444 - Officer Quality and Training - Customer Contact Centre | Qatar Airways
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Título del Puesto de Trabajo

QR15444 - Officer Quality and Training - Customer Contact Centre | Qatar Airways | Fort Lauderdale


Lengua asociada al empleo:

English


Detalles del Puesto de Trabajo
Tipo de Ocupación : Not Specified

El nivel de Salario Not Specified

Pais: Not Specified

Ciudad: Fort Lauderdale

Responsabilidades:
As a Quality and Training Officer, you will ensure compliance to Qatar Airways (QR) Contact Centre quality and training standards. You will assist in achieving continuous qualitative improvement in the service delivery through all customer contact channels. You will also be responsible to execute local training activities for local assurance team. 

Habilidades requeridas:
To be successful for this role you must hold a Bachelor’s degree with a minimum of 4 years of job-related experience however a job related experience in an airline contact center would be preferred. You must have good training delivery experience and solid experience in reservations and ticketing, within a coaching or training capacity.

You must be self-motivated, an excellent problem solver and have an intense customer service focus. You also should have the ability to facilitate organisational change and become involved with strategic planning.

 

Notes:

1. Resume / CV


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Postulante Logo de la compañía

Qatar Airways
Detalles de la Compañía
Nombre de la Compañía Persona de Contacto:
Qatar Airways Not Specified
Dirección Pais:
P.O.Box 22550 Doha, Qatar, Qatar
Teléfono Fax
–oculto- –oculto-
Página Web: Dirección de correo electrónico:
http://www.qatarairways.com –oculto-


Introducción
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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