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Language : English Job title : Cargo Technology Business Analyst
Company details : Etihad Airways
Country: United Arab Emirates
City: Abu Dhabi
Required skills:       We are looking for 2 Business Analysts - Technology & Innovation who will be responsible for facilitating change through eliciting, analysing and managing Cargo technology enabled project requirements through the delivery lifecycle; on-time and within cost and quality targets enabling the design and delivery of solutions to achieve business outcomes and benefits adhering to governance frameworks, tools, processes, policies, procedures and standards. JOB RESPONSIBILITIES * Elicit, analyse and manage technology enabled project requirements through the delivery lifecycle in accordance with Etihad Aviation Group governance frameworks, tools, processes, policies, procedures and standards - ensuring all external supplier resources adhere to Etihad policies and procedures * Establish, communicate, gain commitment to and execute business analysis plans / schedules to deliver the project scope and outcomes * Establish, document and gain commitment to traceable end to end prioritised functional & non-functional requirements and supporting models identifying related benefits, metrics and kpis * Participate in vendor selection and procurement processes through reviewing & evaluating responses, solutions and undertaking fit-gap analysis * Collaborate with architects, solution designers, developers and provide detailed understanding of the project requirements * Collaborate with testing teams to design test scenarios and cases, evaluate results and resolve defects * Contribute to the design and delivery of organisational change management deliverables * Complete requirements traceability analysis identifying deviation from agreed requirements * Undertake analysis to support the completion of project change requests * Establish, manage and maintain effective relationships with internal and external stakeholders to achieve the project and business outcomes * Effectively communicate task, risk, issue, assumption and dependency progress to all relevant stakeholders * Effectively identify and articulate risks, issues, assumptions and dependencies resolving those assigned * Provide feedback / suggestions to continually improve project management frameworks, processes and tools   EDUCATION & EXPERIENCE * Bachelor’s Degree with 5+  years relevant work experience * 5 plus years of Airline of which 3 years must be in an Air Cargo environment as a Business Analyst – either leading or as a key contributor * Recognised Business Analysis qualification (e.g. CBAP, BSC, PMI-PBA) * Competent in SDLC tools (e.g. Jira, Rational) * Competent in Process Mapping Tools * Additional certifications and/or training in Change Management, Process Improvement (e.g. Lean Six Sigma), SDLC (e.g. Waterfall, Agile), and Innovation (e.g. Design Thinking) preferred * Competent with MS Office and project management software   ABOUT ETIHAD AIRWAYS Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands. Our airline flies to over 90 destinations with a fleet of 110 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 580,000 tonnes of cargo in 2017. We are honoured to have received many awards for our service and products, cargo offering, loyalty programme, training and Maintenance, Repair and Overhaul (MRO) service, in recent years. The group is made up of seven business divisions – Operations, Commercial, Maintenance, Repair & Overhaul (MRO), Human Resources, Finance, Support Services and Transformation.
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Cargo Technology Business Analyst ,
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Job title

Cargo Technology Business Analyst


Job language

English


Job details
Employment type: Not Specified

Salary range: Not Specified

Country: United Arab Emirates

City: Not Specified

Responsibilities:
Not Specified

Required skills:
 

 

 

We are looking for 2 Business Analysts - Technology & Innovation who will be responsible for facilitating change through eliciting, analysing and managing Cargo technology enabled project requirements through the delivery lifecycle; on-time and within cost and quality targets enabling the design and delivery of solutions to achieve business outcomes and benefits adhering to governance frameworks, tools, processes, policies, procedures and standards.

JOB RESPONSIBILITIES

* Elicit, analyse and manage technology enabled project requirements through the delivery lifecycle in accordance with Etihad Aviation Group governance frameworks, tools, processes, policies, procedures and standards - ensuring all external supplier resources adhere to Etihad policies and procedures
* Establish, communicate, gain commitment to and execute business analysis plans / schedules to deliver the project scope and outcomes
* Establish, document and gain commitment to traceable end to end prioritised functional & non-functional requirements and supporting models identifying related benefits, metrics and kpis
* Participate in vendor selection and procurement processes through reviewing & evaluating responses, solutions and undertaking fit-gap analysis
* Collaborate with architects, solution designers, developers and provide detailed understanding of the project requirements
* Collaborate with testing teams to design test scenarios and cases, evaluate results and resolve defects
* Contribute to the design and delivery of organisational change management deliverables
* Complete requirements traceability analysis identifying deviation from agreed requirements
* Undertake analysis to support the completion of project change requests
* Establish, manage and maintain effective relationships with internal and external stakeholders to achieve the project and business outcomes
* Effectively communicate task, risk, issue, assumption and dependency progress to all relevant stakeholders
* Effectively identify and articulate risks, issues, assumptions and dependencies resolving those assigned
* Provide feedback / suggestions to continually improve project management frameworks, processes and tools

 

EDUCATION & EXPERIENCE

* Bachelor’s Degree with 5+  years relevant work experience
* 5 plus years of Airline of which 3 years must be in an Air Cargo environment as a Business Analyst – either leading or as a key contributor
* Recognised Business Analysis qualification (e.g. CBAP, BSC, PMI-PBA)
* Competent in SDLC tools (e.g. Jira, Rational)
* Competent in Process Mapping Tools
* Additional certifications and/or training in Change Management, Process Improvement (e.g. Lean Six Sigma), SDLC (e.g. Waterfall, Agile), and Innovation (e.g. Design Thinking) preferred
* Competent with MS Office and project management software

 

ABOUT ETIHAD AIRWAYS

Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.

Our airline flies to over 90 destinations with a fleet of 110 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 580,000 tonnes of cargo in 2017. We are honoured to have received many awards for our service and products, cargo offering, loyalty programme, training and Maintenance, Repair and Overhaul (MRO) service, in recent years. The group is made up of seven business divisions – Operations, Commercial, Maintenance, Repair & Overhaul (MRO), Human Resources, Finance, Support Services and Transformation.


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Abu Dhabi Abu Dhabi, United Arab Emirates
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Introduction

Etihad Airways was established by Royal (Amiri) Decree in July 2003. It commenced operations in November 2003 and has developed into one of the fastest growing airlines in the history of commercial aviation.

OUR VISION

The airline seeks to reflect the best of Arabian hospitality - cultured, considerate, warm and generous - as well as enhance the prestige of Abu Dhabi as a centre of hospitality between East and West. Our goal is to be a truly 21st century, global airline, challenging and changing the established conventions of airline hospitality.

OUR AWARDS

Every year, we receive a range of awards that reflect our position as one of the world’s leading premium airline brands, including ‘World’s Leading Airline’ at the World Travel Awards for five consecutive years. Browse through our Factsheets & Annual Reports for the complete list.

OUR PARTNERS

We are committed to a strategy of collaborative growth in order to gain the scale we require to be competitive in the global air transport market. Beyond our organic growth, this is being achieved through the development of a strong base of codeshare partnerships, and minority investments in strategically important airlines, which combined, provide access to hundreds of destinations we do not serve with our own aircraft.
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