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Language : English Job title : QR16362 - Airport Services Agent | Qatar Airways | Hanoi
Company details : Qatar Airways
Country: Qatar
City: Doha, Qatar
Responsibilities: As an Airport Services Agent, you will provide an excellent service to customers at the airport terminal, and help create a stress-free environment for customers whilst travelling.  You will ensure a total quality service and adhere to safety policies and security standards of the company.   Other responsibilities would be : * Being visible to ensure that the highest level of service is provided in a professional manner * Liaising with Check-In, and other related areas for the smooth acceptance of passengers * Escorting and directing arriving/departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates * Assisting Duty Officer to handle company materials and records * Working with GHA for quick processing of hotel and transfer passengers * Conducting pre-flight administration to ensure the smooth running of every Qatar Airways flight departure  
Required skills: You will be an energetic, enthusiastic, stress resistant person with a positive can-do attitude, a strong team player, have a flexible approach, have strong decision making skills and possess solid commercial awareness. You will have excellent attention to detail and be able to work quickly and accurately under pressure. Ability to adapt to an ever-changing environment is essential. * Minimum of two years of experience in a similar customer facing role with the airline / travel or hospitality sector * Prior airline experience would be a definite advantage along with completion of an IATA or Airline Basic Tariff and Pricing Course * Computer literacy is essential, with preferred exposure in Amadeus * Fluency in English (both written and oral) is equired for this role * Comfortable with shift work Notes: 1. Resume / CV
QR16362 - Airport Services Agent | Qatar Airways | Hanoi ,
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QR16362 - Airport Services Agent | Qatar Airways | Hanoi ,
passengers airline transfer flight desk hotel environment smooth airport
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Job title

QR16362 - Airport Services Agent | Qatar Airways | Hanoi


Job language

English


Job details
Employment type: Not Specified

Salary range: Not Specified

Country: Vietnam

City: Hanoi

Responsibilities:
As an Airport Services Agent, you will provide an excellent service to customers at the airport terminal, and help create a stress-free environment for customers whilst travelling.  You will ensure a total quality service and adhere to safety policies and security standards of the company. 

 Other responsibilities would be :

* Being visible to ensure that the highest level of service is provided in a professional manner
* Liaising with Check-In, and other related areas for the smooth acceptance of passengers
* Escorting and directing arriving/departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates
* Assisting Duty Officer to handle company materials and records
* Working with GHA for quick processing of hotel and transfer passengers
* Conducting pre-flight administration to ensure the smooth running of every Qatar Airways flight departure

 

Required skills:
You will be an energetic, enthusiastic, stress resistant person with a positive can-do attitude, a strong team player, have a flexible approach, have strong decision making skills and possess solid commercial awareness. You will have excellent attention to detail and be able to work quickly and accurately under pressure. Ability to adapt to an ever-changing environment is essential.

* Minimum of two years of experience in a similar customer facing role with the airline / travel or hospitality sector
* Prior airline experience would be a definite advantage along with completion of an IATA or Airline Basic Tariff and Pricing Course
* Computer literacy is essential, with preferred exposure in Amadeus
* Fluency in English (both written and oral) is equired for this role
* Comfortable with shift work

Notes:

1. Resume / CV


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Qatar Airways
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Qatar Airways Not Specified
Address: Country:
P.O.Box 22550 Doha, Qatar, Qatar
Telephone Fax:
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Web page: Email address:
http://www.qatarairways.com -hidden-


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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