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Language : English Job title : QR16350 - Senior Airport Services Agent | Qatar Airways | Helsinki
Company details : Qatar Airways
Country: Qatar
City: Doha, Qatar
Responsibilities: This is an exciting opportunity to join the Qatar Airways airport team in Helsinki, as a Senior Airport Services Agent. The successful applicant will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services and ramp handling as per Qatar Airways commercial and safety standards and procedures ensuring passengers and their baggage are handled  in a consistent manner. ACCOUNTABILITIES: * Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger * Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas * Escort and direct Arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding fates etc * Assist duty officer to handle company material and records * Liaison with GHA for quick processing of hotel and transfer passengers * Work with GHA and ensure  smooth passenger handling * Assist passengers in regards to entry requirements, visas, residence permits etc * Ensure passengers are assisted smoothly through airport facilities * Supervising the ramp area to ensure compliance of Qatar Airways procedures  * Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective function of the work unit
Required skills: To be successful in this role, you must have a trade or vocational qualification, with 3 years of job related experience in customer service and at least 1 of year experience in Airport Operations of a leading airline. High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment. DCS experience and knowledge of ticketing is an advantage for this job. Fluency in English and Finnish (both written and oral) is required as well as having knowledge of Amadeus. Successful candidate must be willing to work shifts including frequent nights and weekends.     Notes: 1. Resume / CV 2. NOC (Qatar Airways Group Employees Only)
QR16350 - Senior Airport Services Agent | Qatar Airways | Helsinki ,
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QR16350 - Senior Airport Services Agent | Qatar Airways | Helsinki ,
passengers airport desk transfer airways qatar check hotel passenger baggage boarding ramp handling liaison
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Job title

QR16350 - Senior Airport Services Agent | Qatar Airways | Helsinki


Job language

English


Job details
Employment type: Not Specified

Salary range: Not Specified

Country: Finland

City: Helsinki

Responsibilities:
This is an exciting opportunity to join the Qatar Airways airport team in Helsinki, as a Senior Airport Services Agent.

The successful applicant will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services and ramp handling as per Qatar Airways commercial and safety standards and procedures ensuring passengers and their baggage are handled  in a consistent manner.

ACCOUNTABILITIES:

* Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger
* Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas
* Escort and direct Arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding fates etc
* Assist duty officer to handle company material and records
* Liaison with GHA for quick processing of hotel and transfer passengers
* Work with GHA and ensure  smooth passenger handling
* Assist passengers in regards to entry requirements, visas, residence permits etc
* Ensure passengers are assisted smoothly through airport facilities
* Supervising the ramp area to ensure compliance of Qatar Airways procedures 
* Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective function of the work unit

Required skills:
To be successful in this role, you must have a trade or vocational qualification, with 3 years of job related experience in customer service and at least 1 of year experience in Airport Operations of a leading airline. High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment. DCS experience and knowledge of ticketing is an advantage for this job.

Fluency in English and Finnish (both written and oral) is required as well as having knowledge of Amadeus.

Successful candidate must be willing to work shifts including frequent nights and weekends.

 

 

Notes:

1. Resume / CV
2. NOC (Qatar Airways Group Employees Only)


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Qatar Airways
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Qatar Airways Not Specified
Address: Country:
P.O.Box 22550 Doha, Qatar, Qatar
Telephone Fax:
-hidden- -hidden-
Web page: Email address:
http://www.qatarairways.com -hidden-


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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