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Language : English Job title : QR16124 - Customer Services Agent - French Speaker (Customer Contact Centre) | Qatar Airways | Doha
Company details : Qatar Airways
Country: Qatar
City: Doha, Qatar
Responsibilities: We are looking for a French speaker Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Center located in Doha. As a CUSTOMER SERVICE AGENT you will deliver service excellence to Qatar Airways customers via telephone, email and fax. You will need to respond professionally in order to achieve customer satisfaction, generate revenue and take all possible measures to avoid loss of revenue. Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds.
Required skills: You must be fluent in French language, interactive, customer service oriented person with warm, cheerful and expressive personality. Excellent communication skills is required. You must hold at minimum High School Certificate. Ideally you will have knowledge of Amadeus reservation program, in addition 2 years of work experience preferably in an airline or hospitality industry. You must be fluent in English and French, with a strong sense of customer satisfaction. Notes: 1. Resume / CV 2. NOC (Qatar Airways Group Employees Only)
QR16124 - Customer Services Agent - French Speaker (Customer Contact Centre) | Qatar Airways | Doha ,
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QR16124 - Customer Services Agent - French Speaker (Customer Contact Centre) | Q
french qatar airways fluent reservations revenue satisfaction agent
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Job title

QR16124 - Customer Services Agent - French Speaker (Customer Contact Centre) | Qatar Airways | Doha


Job language

English


Job details
Employment type: Not Specified

Salary range: Not Specified

Country: Qatar

City: Doha

Responsibilities:
We are looking for a French speaker Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Center located in Doha.

As a CUSTOMER SERVICE AGENT you will deliver service excellence to Qatar Airways customers via telephone, email and fax. You will need to respond professionally in order to achieve customer satisfaction, generate revenue and take all possible measures to avoid loss of revenue.

Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds.

Required skills:
You must be fluent in French language, interactive, customer service oriented person with warm, cheerful and expressive personality. Excellent communication skills is required.

You must hold at minimum High School Certificate. Ideally you will have knowledge of Amadeus reservation program, in addition 2 years of work experience preferably in an airline or hospitality industry. You must be fluent in English and French, with a strong sense of customer satisfaction.

Notes:

1. Resume / CV
2. NOC (Qatar Airways Group Employees Only)


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Qatar Airways
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Qatar Airways Not Specified
Address: Country:
P.O.Box 22550 Doha, Qatar, Qatar
Telephone Fax:
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Web page: Email address:
http://www.qatarairways.com -hidden-


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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