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Language : English Job title : QR15457 - Airport Services Duty Officer | Qatar Airways | Sydney
Company details : Qatar Airways
Country: Qatar
City: Doha, Qatar
Responsibilities: As the Airport Services Duty Officer, you will be responsible for the overall control of the shift as a direct representative of the Airport Services Manager.  You will monitor the activities of all flights, staff and GHA and third party contractors to ensure an efficient operation runs safely and punctually on a daily basis. Specific accountabilities include: * Overseeing the day to day operation and acting as a liaison between airport service providers and users and monitoring the day to day operations * Providing input and recommendations to management to improve the effectiveness of the daily operations * Ensuring passenger and aircraft handling practices confirm  to safety and security requirements * Managing and controlling manpower on the shift in order to optimise utilisation and to maintain staff moral and discipline * Resolving customer problems and complaints effectively across all departments including customer relations and providing resolutions for complaint handling * Conducting briefing sessions for QR and GHA staff and supervisors on every shift * Compiling detailed station handling report for the Airport Services Manager on a shift to shift basis
Required skills: To be successful in this role, you will need a bachelor degree combined with a minimum of four years job-related experience specifically within a supervisory role for an airline or within the airport environment.  You will have a solid understanding of weight and balance, ramp handling and dangerous goods regulations and have completed an advanced course in passenger handling.  You must be able to perform duties under pressure whilst maintaining the highest levels of customer service and adhering to tight deadlines. You will need to be fluent (written and spoken) in English for this opportunity. Notes: 1. Resume / CV 2. NOC (Qatar Airways Group Employees Only)
QR15457 - Airport Services Duty Officer | Qatar Airways | Sydney ,
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QR15457 - Airport Services Duty Officer | Qatar Airways | Sydney ,
airport handling providing passenger basis operation daily operations
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Job title

QR15457 - Airport Services Duty Officer | Qatar Airways | Sydney


Job language

English


Job details
Employment type: Not Specified

Salary range: Not Specified

Country: Australia

City: Sydney

Responsibilities:
As the Airport Services Duty Officer, you will be responsible for the overall control of the shift as a direct representative of the Airport Services Manager.  You will monitor the activities of all flights, staff and GHA and third party contractors to ensure an efficient operation runs safely and punctually on a daily basis.

Specific accountabilities include:

* Overseeing the day to day operation and acting as a liaison between airport service providers and users and monitoring the day to day operations
* Providing input and recommendations to management to improve the effectiveness of the daily operations
* Ensuring passenger and aircraft handling practices confirm  to safety and security requirements
* Managing and controlling manpower on the shift in order to optimise utilisation and to maintain staff moral and discipline
* Resolving customer problems and complaints effectively across all departments including customer relations and providing resolutions for complaint handling
* Conducting briefing sessions for QR and GHA staff and supervisors on every shift
* Compiling detailed station handling report for the Airport Services Manager on a shift to shift basis

Required skills:
To be successful in this role, you will need a bachelor degree combined with a minimum of four years job-related experience specifically within a supervisory role for an airline or within the airport environment.  You will have a solid understanding of weight and balance, ramp handling and dangerous goods regulations and have completed an advanced course in passenger handling.  You must be able to perform duties under pressure whilst maintaining the highest levels of customer service and adhering to tight deadlines.

You will need to be fluent (written and spoken) in English for this opportunity.

Notes:

1. Resume / CV
2. NOC (Qatar Airways Group Employees Only)


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Qatar Airways
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Qatar Airways Not Specified
Address: Country:
P.O.Box 22550 Doha, Qatar, Qatar
Telephone Fax:
-hidden- -hidden-
Web page: Email address:
http://www.qatarairways.com -hidden-


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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