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Language : English Job title : QR15287 - Senior Direct Sales and Servicing Agent | Qatar Airways | Copenhagen
Company details : Qatar Airways
Country: Qatar
City: Doha, Qatar
Responsibilities: In this role you will be part of our Direct Sales & Servicing Team. You will ensure that our customers have a five star experience when contacting our Scandinavian office. Your main focus in this role will be to work with Groups & Series/Allotments but your job may also require of you to assist with request from direct customers and travel agents. ACCOUNTABILITIES: * GROUPS & SERIES/ALLOTMENTS–Quotations/Bookings/Change/Ticketing/Invoicing/Follow-up * TICKETING for non-IATA agents, Embassy as well as staff travel, FAM-trips, ID/AD tickets etc.  * MEDA-Respond to requests for medical assistance and special meal. * TRADE SUPPORT-support via phone, e-mail and queues. Tariff-req./Ticketing/Reissue/Refunds) * DIRECT CUSTOMER SUPPORT-General reservations queries and support our contact Center in Poland with any queries they may have. * PRIVILEGE CLUB–Update profile of FFP Privilege Club via QLAS system/make bookings, upgrades, change of redemption tickets.
Required skills: You are a specialist within the area. You have documented trade experience and vast knowledge of tariffs and Amadeus. Previous group experience is considered as an advantage. You will also need to have good knowledge of Excel.  In addition you have excellent English language ability, both verbally and written. You are service-minded, a team-player and result oriented. This position is based in the city Center of Copenhagen, Denmark and is a full-time employment. *Welcome to apply if this description corresponds with your experiences and ambitions. Last date to apply is 2nd of April but please apply at your earliest convenience as we will screen and hold interviews ongoing and the position can be filled prior to last application date* Notes: 1. Resume / CV 2. NOC (Qatar Airways Group Employees Only)
QR15287 - Senior Direct Sales and Servicing Agent | Qatar Airways | Copenhagen ,
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QR15287 - Senior Direct Sales and Servicing Agent | Qatar Airways | Copenhagen ,
direct ticketing trade queries privilege center tickets change groups series agents bookings
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Job title

QR15287 - Senior Direct Sales and Servicing Agent | Qatar Airways | Copenhagen


Job language

English


Job details
Employment type: Not Specified

Salary range: Not Specified

Country: Denmark

City: Copenhagen

Responsibilities:
In this role you will be part of our Direct Sales & Servicing Team. You will ensure that our customers have a five star experience when contacting our Scandinavian office.

Your main focus in this role will be to work with Groups & Series/Allotments but your job may also require of you to assist with request from direct customers and travel agents.

ACCOUNTABILITIES:

* GROUPS & SERIES/ALLOTMENTS–Quotations/Bookings/Change/Ticketing/Invoicing/Follow-up
* TICKETING for non-IATA agents, Embassy as well as staff travel, FAM-trips, ID/AD tickets etc. 
* MEDA-Respond to requests for medical assistance and special meal.
* TRADE SUPPORT-support via phone, e-mail and queues. Tariff-req./Ticketing/Reissue/Refunds)
* DIRECT CUSTOMER SUPPORT-General reservations queries and support our contact Center in Poland with any queries they may have.
* PRIVILEGE CLUB–Update profile of FFP Privilege Club via QLAS system/make bookings, upgrades, change of redemption tickets.

Required skills:
You are a specialist within the area. You have documented trade experience and vast knowledge of tariffs and Amadeus. Previous group experience is considered as an advantage. You will also need to have good knowledge of Excel.  In addition you have excellent English language ability, both verbally and written. You are service-minded, a team-player and result oriented.

This position is based in the city Center of Copenhagen, Denmark and is a full-time employment.

*Welcome to apply if this description corresponds with your experiences and ambitions. Last date to apply is 2nd of April but please apply at your earliest convenience as we will screen and hold interviews ongoing and the position can be filled prior to last application date*

Notes:

1. Resume / CV
2. NOC (Qatar Airways Group Employees Only)


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Qatar Airways
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Qatar Airways Not Specified
Address: Country:
P.O.Box 22550 Doha, Qatar, Qatar
Telephone Fax:
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Web page: Email address:
http://www.qatarairways.com -hidden-


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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