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Language : English Job title : QR12511 - Customer Service Agent (Customer Contact Centres - English & Cantonese speakers ONLY) | Qatar Airways | Chongqing
Company details : Qatar Airways
Country: Qatar
City: Doha, Qatar
Responsibilities: We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centres located Chongqing (China). As a CUSTOMER SERVICE AGENT you will provide service excellence to Qatar Airways customers through telephone, email and fax and optimise passenger satisfaction. Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds.
Required skills: You must be interactive, customer service oriented person with warm, cheerful and expressive personality and excellent communication skills. You must hold at minimum your High School Certificate. Ideally you will have knowledge of Amadeus reservation program and experience in airline or hospitality industry. If you have previous experience in reservations and ticketing we would be very interested to hear from you. To be successful in this role you will need to be a fluent English and Cantonese language speaker! You must have a strong sense of customer satisfaction through responding to customer enquiries and, offering customers the best solutions. Notes: 1. Resume / CV
QR12511 - Customer Service Agent (Customer Contact Centres - English & Cantonese speakers ONLY) | Qatar Airways | Chongqing ,
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QR12511 - Customer Service Agent (Customer Contact Centres - English & Cantonese
reservations satisfaction airways qatar
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Job title

QR12511 - Customer Service Agent (Customer Contact Centres - English & Cantonese speakers ONLY) | Qatar Airways | Chongqing


Job language

English


Job details
Employment type: Not Specified

Salary range: Not Specified

Country: China

City: Chongqing

Responsibilities:
We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centres located Chongqing (China).

As a CUSTOMER SERVICE AGENT you will provide service excellence to Qatar Airways customers through telephone, email and fax and optimise passenger satisfaction. Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds.

Required skills:
You must be interactive, customer service oriented person with warm, cheerful and expressive personality and excellent communication skills.

You must hold at minimum your High School Certificate. Ideally you will have knowledge of Amadeus reservation program and experience in airline or hospitality industry. If you have previous experience in reservations and ticketing we would be very interested to hear from you.

To be successful in this role you will need to be a fluent English and Cantonese language speaker! You must have a strong sense of customer satisfaction through responding to customer enquiries and, offering customers the best solutions.

Notes:

1. Resume / CV


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Qatar Airways
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Qatar Airways Not Specified
Address: Country:
P.O.Box 22550 Doha, Qatar, Qatar
Telephone Fax:
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Web page: Email address:
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Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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