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Sprache : Deutsch Job Titel : FedEx Courier and Cargo Clearing Officer
Firmendaten : Etihad Airways
Land: United Arab Emirates
Stadt: Abu Dhabi
Erforderliche Fähigkeiten       JOB PURPOSE FedEx Action all customer requests for clearance of inbound caged FedEx TNT shipments and support with FedEx operational and customer service functions and reporting in order to meet customer SLAs. Cargo Support with de-groupage of Air Seychelles CONSOL shipments and customs clearance of both inbound/outbound COMAT moving on Air Seychelles, other airlines and via sea freight   KEY ACCOUNTABILITIES FEDEX * Abide to all reference of quality and/or standards that are laid out in different areas of service provision that meet the safety, operational and commercial objective of the airline. * Prioritize customer requests for customs clearance of caged courier shipments (with pending slip) and record/collect payments. * Screen, accept, process and prepare documentation for outbound FedEx TNT shipments and ensure that shipments are ready for air carriage as per FedEx procedures. * Prepare operational reports required by FedEx TNT and Air Seychelles management. * Check e-mails and reports daily for any reported instances of non-compliance, service failures or information affecting FedEx TNT operational performance and ensure that these are investigated or followed up on at all times. * Update any traces in system daily originating from overseas FedEx TNT customer service teams * Assist courier drivers to pick up or deliver courier whenever required and completing the required paperwork while providing excellent customer service. * Answer incoming calls, queues from overseas FedEx TNT stations and promote clearance services for caged shipments to customers. CARGO * Support with customs clearance of goods and company materials imported by air and sea for the respective divisions within Air Seychelles as well as other airlines. * Notify intended recipient of arrival of consignment and obtain documents to complete Bill of Entry. * Provide paperwork for collection or, where possible, deliver shipment to respective Air Seychelles departments and airline representatives. * Conduct other related duties as may be required by line manager and FedEx Country Manager.   MINIMUM REQUIRED QUALIFICATION AND PERSONAL REQUIREMENTS * Post-secondary Level education* * Intermediate level of proficiency in ASYCUDA World * 1 to 2 years’ work experience, preferably in a related/similar role* * Freight industry experience an added asset * Excellent computer literacy skills and proficiency in Microsoft Office Suite required * Proficiency in ASYCUDA WORLD * Hold a driving license class 2 * Excellent communication and interpersonal skills * Good time management- Ability to manage multiple tasks and short lead times * Customer service oriented * Ability to work competently under pressure and multitask * Ability to work efficiently under limited supervision * Or the equivalent combination of education and experience   _Air Seychelles was established in 1978 and began long-haul service in 1983._ _The airline currently offers international flights to Abu Dhabi, Antananarivo, Beijing, Johannesburg, Mauritius, Mumbai and Paris. _ _Air Seychelles also offers more than 200 domestic scheduled flights a week throughout the archipelago, including domestic charter services. As the national airline of the Republic of Seychelles, Air Seychelles is a pillar of tourism, the island nation’s strongest and growing economic sector. _ _The airline maintains a strategic partnership with Etihad Airways, the national airline of the United Arab Emirates and 40 per cent stakeholder_
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 Deutsch
FedEx Courier and Cargo Clearing Officer ,
fedex seychelles shipments airline clearance operational courier caged customs respective paperwork asycuda flights national domestic
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Job Titel

FedEx Courier and Cargo Clearing Officer


Sprache des Anzeigentextes

English


Job-Details
Beschäftigungsart: Nicht spezifiziert

Gehalt Nicht spezifiziert

Land: United Arab Emirates

Stadt: Nicht spezifiziert

Aufgaben:
Nicht spezifiziert

Erforderliche Fähigkeiten
 

 

 

JOB PURPOSE

FedEx

Action all customer requests for clearance of inbound caged FedEx TNT shipments and support with FedEx operational and customer service functions and reporting in order to meet customer SLAs.

Cargo

Support with de-groupage of Air Seychelles CONSOL shipments and customs clearance of both inbound/outbound COMAT moving on Air Seychelles, other airlines and via sea freight

 

KEY ACCOUNTABILITIES

FEDEX

* Abide to all reference of quality and/or standards that are laid out in different areas of service provision that meet the safety, operational and commercial objective of the airline.
* Prioritize customer requests for customs clearance of caged courier shipments (with pending slip) and record/collect payments.
* Screen, accept, process and prepare documentation for outbound FedEx TNT shipments and ensure that shipments are ready for air carriage as per FedEx procedures.
* Prepare operational reports required by FedEx TNT and Air Seychelles management.
* Check e-mails and reports daily for any reported instances of non-compliance, service failures or information affecting FedEx TNT operational performance and ensure that these are investigated or followed up on at all times.
* Update any traces in system daily originating from overseas FedEx TNT customer service teams
* Assist courier drivers to pick up or deliver courier whenever required and completing the required paperwork while providing excellent customer service.
* Answer incoming calls, queues from overseas FedEx TNT stations and promote clearance services for caged shipments to customers.

CARGO

* Support with customs clearance of goods and company materials imported by air and sea for the respective divisions within Air Seychelles as well as other airlines.
* Notify intended recipient of arrival of consignment and obtain documents to complete Bill of Entry.
* Provide paperwork for collection or, where possible, deliver shipment to respective Air Seychelles departments and airline representatives.
* Conduct other related duties as may be required by line manager and FedEx Country Manager.

 

MINIMUM REQUIRED QUALIFICATION AND PERSONAL REQUIREMENTS

* Post-secondary Level education*
* Intermediate level of proficiency in ASYCUDA World
* 1 to 2 years’ work experience, preferably in a related/similar role*
* Freight industry experience an added asset
* Excellent computer literacy skills and proficiency in Microsoft Office Suite required
* Proficiency in ASYCUDA WORLD
* Hold a driving license class 2
* Excellent communication and interpersonal skills
* Good time management- Ability to manage multiple tasks and short lead times
* Customer service oriented
* Ability to work competently under pressure and multitask
* Ability to work efficiently under limited supervision

* Or the equivalent combination of education and experience

 

_Air Seychelles was established in 1978 and began long-haul service in 1983._

_The airline currently offers international flights to Abu Dhabi, Antananarivo, Beijing, Johannesburg, Mauritius, Mumbai and Paris. _

_Air Seychelles also offers more than 200 domestic scheduled flights a week throughout the archipelago, including domestic charter services. As the national airline of the Republic of Seychelles, Air Seychelles is a pillar of tourism, the island nation’s strongest and growing economic sector. _

_The airline maintains a strategic partnership with Etihad Airways, the national airline of the United Arab Emirates and 40 per cent stakeholder_


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Stellenanbieter Firmenlogo

Etihad Airways
Firmendaten
Firmenname Ansprechspartner
Etihad Airways Nicht spezifiziert
Anschrift Land:
Abu Dhabi Abu Dhabi, United Arab Emirates
Telefon Fax:
-unsichtbar- -unsichtbar-
Webseite: E-Mail-Adresse:
http://www.etihad.com/en-ae/ -unsichtbar-


Firmenprofil

Etihad Airways was established by Royal (Amiri) Decree in July 2003. It commenced operations in November 2003 and has developed into one of the fastest growing airlines in the history of commercial aviation.

OUR VISION

The airline seeks to reflect the best of Arabian hospitality - cultured, considerate, warm and generous - as well as enhance the prestige of Abu Dhabi as a centre of hospitality between East and West. Our goal is to be a truly 21st century, global airline, challenging and changing the established conventions of airline hospitality.

OUR AWARDS

Every year, we receive a range of awards that reflect our position as one of the world’s leading premium airline brands, including ‘World’s Leading Airline’ at the World Travel Awards for five consecutive years. Browse through our Factsheets & Annual Reports for the complete list.

OUR PARTNERS

We are committed to a strategy of collaborative growth in order to gain the scale we require to be competitive in the global air transport market. Beyond our organic growth, this is being achieved through the development of a strong base of codeshare partnerships, and minority investments in strategically important airlines, which combined, provide access to hundreds of destinations we do not serve with our own aircraft.
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