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Sprache : Deutsch Job Titel : QR16791 - Customer Care Coordinator | Qatar Airways | Wroclaw
Firmendaten : Qatar Airways
Land: Qatar
Stadt: Doha, Qatar
Aufgaben: The Customer Care Coordinator is part of the Customer Care team within the Contact Centre organisation whose main responsibility is to assist in the management of customer feedback. The position reports functionally to the Customer Care Officer.
Erforderliche Fähigkeiten Candidates must have completed trade or vocational qualification, be fluent in spoken and written English, with a minimum of 3 year experience in front-line customer service roles, preferably in the travel/airline industry, and in a customer contact environment. Candidates must have strong people and team-working skills and able to work with a large case volume. This is important to be able to manage self and team's expectation with regards to workload and overtime requirements. We seek individuals who have a strong customer service ethic, empathy with a diverse and challenging set of customer requirements and a belief that service recovery and customer retention are essential to the success of the business. Resilience and an ability to work under pressure to exacting service level targets are essential attributes in this role. You must have eligibility to live and work in Poland.   Notes: 1. Resume / CV
QR16791 - Customer Care Coordinator | Qatar Airways | Wroclaw ,
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QR16791 - Customer Care Coordinator | Qatar Airways | Wroclaw ,
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Job Titel

QR16791 - Customer Care Coordinator | Qatar Airways | Wroclaw


Sprache des Anzeigentextes

English


Job-Details
Beschäftigungsart: Nicht spezifiziert

Gehalt Nicht spezifiziert

Land: Poland

Stadt: Wrocław

Aufgaben:
The Customer Care Coordinator is part of the Customer Care team within the Contact Centre organisation whose main responsibility is to assist in the management of customer feedback. The position reports functionally to the Customer Care Officer.

Erforderliche Fähigkeiten
Candidates must have completed trade or vocational qualification, be fluent in spoken and written English, with a minimum of 3 year experience in front-line customer service roles, preferably in the travel/airline industry, and in a customer contact environment.

Candidates must have strong people and team-working skills and able to work with a large case volume. This is important to be able to manage self and team's expectation with regards to workload and overtime requirements. We seek individuals who have a strong customer service ethic, empathy with a diverse and challenging set of customer requirements and a belief that service recovery and customer retention are essential to the success of the business. Resilience and an ability to work under pressure to exacting service level targets are essential attributes in this role.

You must have eligibility to live and work in Poland.

 

Notes:

1. Resume / CV


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Qatar Airways
Firmendaten
Firmenname Ansprechspartner
Qatar Airways Nicht spezifiziert
Anschrift Land:
P.O.Box 22550 Doha, Qatar, Qatar
Telefon Fax:
-unsichtbar- -unsichtbar-
Webseite: E-Mail-Adresse:
http://www.qatarairways.com -unsichtbar-


Firmenprofil
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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