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Sprache : Deutsch Job Titel : Analyst, Agency Management
Firmendaten : IATA
Land: Switzerland
Stadt: Amsterdam
Aufgaben: Ensure a rapid transmission of any accreditation related matter to the market through the Agency Information Relay Services; Manage the application process for all programs including managing new applications, changes, initial financial assessment, financial security, location inspections and static data; Support Agency Management process including making required changes in all associated systems; Manage Risk Management process including financial assessments, financial security, non-compliance actions, etc.  Provide support to agents and field offices on all accreditation related matters; Handle customer recoveries highlighted through Accreditation Satisfaction surveys with a continuous improvement mindset Support management in the roll out of the Accreditation projects Ensure that the degree of satisfaction meets the customer and company requirements Support the accreditation team on administrative matters and any other ad-hoc requirements. Qualifications: University degree in Business Administration or a related field; 3 years’ experience in a business support function, preferably in a multicultural/commercial environment; Excellent organizational and customer service skills; Ability to work effectively in a dynamic, fast-paced and highly demanding environment while meeting tight deadlines; Ability to set priorities, and work with speed with a strong customer focus and a high level of drive and energy; Excellent IT skills including MS office; Excellent communications skills in English (written and spoken); In addition, proficiency in Korean and/or Japanese will be an advantage. ------------------------- At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors. We are looking for people who bring them to life in everything they do – they are: * Act with integrity and uphold our standards * Think strategically in support of the global big picture * Partner and manage to create high performing teams * Putting people first by acting with a simple human touch Here at IATA we are proud of being a Diverse & Inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer.
Erforderliche Fähigkeiten Reporting to the Manager, Accreditation the incumbent will be responsible for supporting the management of the accreditation process with a strong focus on agents new and change application, GSA/MSO/TIDS application, Dangerous Goods Certificate management  for the assigned countries.
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Analyst, Agency Management ,
accreditation management financial environment satisfaction focus organization iata matters field agency changes security agents offices
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Job Titel

Analyst, Agency Management


Sprache des Anzeigentextes

English


Job-Details
Beschäftigungsart: Nicht spezifiziert

Gehalt Nicht spezifiziert

Land: Singapore

Stadt: Singapore

Aufgaben:
Ensure a rapid transmission of any accreditation related matter to the market through the Agency Information Relay Services;
Manage the application process for all programs including managing new applications, changes, initial financial assessment, financial security, location inspections and static data;
Support Agency Management process including making required changes in all associated systems;
Manage Risk Management process including financial assessments, financial security, non-compliance actions, etc. 
Provide support to agents and field offices on all accreditation related matters;
Handle customer recoveries highlighted through Accreditation Satisfaction surveys with a continuous improvement mindset Support management in the roll out of the Accreditation projects Ensure that the degree of satisfaction meets the customer and company requirements
Support the accreditation team on administrative matters and any other ad-hoc requirements.

Qualifications:

University degree in Business Administration or a related field;

3 years’ experience in a business support function, preferably in a multicultural/commercial environment;

Excellent organizational and customer service skills;

Ability to work effectively in a dynamic, fast-paced and highly demanding environment while meeting tight deadlines;
Ability to set priorities, and work with speed with a strong customer focus and a high level of drive and energy;
Excellent IT skills including MS office;
Excellent communications skills in English (written and spoken);
In addition, proficiency in Korean and/or Japanese will be an advantage.
-------------------------

At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors. We are looking for people who bring them to life in everything they do – they are:

* Act with integrity and uphold our standards
* Think strategically in support of the global big picture
* Partner and manage to create high performing teams
* Putting people first by acting with a simple human touch

Here at IATA we are proud of being a Diverse & Inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer.

Erforderliche Fähigkeiten
Reporting to the Manager, Accreditation the incumbent will be responsible for supporting the management of the accreditation process with a strong focus on agents new and change application, GSA/MSO/TIDS application, Dangerous Goods Certificate management  for the assigned countries.


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IATA
Firmendaten
Firmenname Ansprechspartner
IATA Nicht spezifiziert
Anschrift Land:
xxxxxxx Amsterdam, Switzerland
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Webseite: E-Mail-Adresse:
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Firmenprofil
Welcome to IATA Human Capital

At IATA, we are putting our people at the centre of the business agenda. Over the past few years, the air transport industry has met several challenges. In order to ensure its success, it had to simplify the way it does business.

In that context, IATA is looking for people who:

* Can adapt quickly to a changing environment
* Are team players
* Are results-oriented
* Value excellence in customer-service

At IATA, we are working hard at providing our employees with a great working and learning environment. Here are some of our Human Capital priorities for 2007:

* Reviewing our organisational structure creatively and professionally
* Attracting, selecting and retaining the best employees
* Helping our employees go through changes by increasing our focus on management development and improving our internal communications
* Maintaining a results-driven corporate culture by directly measuring achienvements against accountabilities and behaviours.

As some of our Members and partners, we have gone through an extensive re-engineering of the ways we manage our staff.

In 2003, we introduced new staff selection process, performance assessment and rewards systems.

In 2004, we improved our structure to make IATA a well-integrated organisation by introducing the matrix model. Our goal was to facilitate cross-divisional collaboration and circulation of best practices.

In 2005, we reviewed our organisational design to reduce the number of layers and broaden the span of control. Additionally, we developed a dynamic sales organisation and culture.

In 2006, we consolidated European regional offices into one unique hub and drove staff development from simply training to focus on a leadership & learning role.

Also, in cooperation with Dr. Noel Tichy of the University of Michigan School of Business, we have successfully launched the IATA Change Leadership (ICL) and the IATA Leadership Development Programme (ILDP), which act as incubators for preparing the next generation of IATA leaders.

Additionally, the IATA Internship Programmes (IIP) allows us to attract and develop - on a worldwide basis - the best among young talents interested in joining the air transport industry.
If you share our values and are up to the challenge, please visit our Career section to find out about our job opportunities or submit your application for the Internship programme.
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