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Sprache : Deutsch Job Titel : QR16310 - Senior Reservation Agent | Qatar Airways | Athens
Firmendaten : Qatar Airways
Land: Qatar
Stadt: Doha, Qatar
Aufgaben: As the Senior Reservations agent, you will provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets.
Erforderliche Fähigkeiten ACCOUNTABILITIES: * Handle customer requirements professionally ensuring minimum complaints. * Support travel agents with seat confirmations and arrange VIP bookings and queries. * Support staff and keep updated with relevant industry and Qatar products/services.  * Arranges reservations and routing using timetable, airlines manuals, reference guides, and tariff book. * Record and process reservations made by phone/ fax/ e-mail. * Issue tickets and quoting correct fare to passengers. * Show dedication and commitment to handle telephone calls and passengers whilst at all times carefully following QR procedures and regulations in order to achieve the highest possible quality of reservations and ticketing service. * Advise of changes in flight plan or to cancel or confirm reservation. * Perform a proper flight firming check to maximize flight utilization and reduce no shows. * Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing. * Prepare weekly sales reports. Notes: 1. Resume / CV 2. Copy of passport 3. Copy of Highest Educational Certificate 4. NOC (Qatar Airways Group Employees Only)
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QR16310 - Senior Reservation Agent | Qatar Airways | Athens ,
reservations flight achieve ticketing highest passengers qatar telephone handle calls
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Job Titel

QR16310 - Senior Reservation Agent | Qatar Airways | Athens


Sprache des Anzeigentextes

English


Job-Details
Beschäftigungsart: Nicht spezifiziert

Gehalt Nicht spezifiziert

Land: Greece

Stadt: Athens

Aufgaben:
As the Senior Reservations agent, you will provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets.

Erforderliche Fähigkeiten
ACCOUNTABILITIES:

* Handle customer requirements professionally ensuring minimum complaints.
* Support travel agents with seat confirmations and arrange VIP bookings and queries.
* Support staff and keep updated with relevant industry and Qatar products/services. 
* Arranges reservations and routing using timetable, airlines manuals, reference guides, and tariff book.
* Record and process reservations made by phone/ fax/ e-mail.
* Issue tickets and quoting correct fare to passengers.
* Show dedication and commitment to handle telephone calls and passengers whilst at all times carefully following QR procedures and regulations in order to achieve the highest possible quality of reservations and ticketing service.
* Advise of changes in flight plan or to cancel or confirm reservation.
* Perform a proper flight firming check to maximize flight utilization and reduce no shows.
* Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing.
* Prepare weekly sales reports.

Notes:

1. Resume / CV
2. Copy of passport
3. Copy of Highest Educational Certificate
4. NOC (Qatar Airways Group Employees Only)


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Qatar Airways
Firmendaten
Firmenname Ansprechspartner
Qatar Airways Nicht spezifiziert
Anschrift Land:
P.O.Box 22550 Doha, Qatar, Qatar
Telefon Fax:
-unsichtbar- -unsichtbar-
Webseite: E-Mail-Adresse:
http://www.qatarairways.com -unsichtbar-


Firmenprofil
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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