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Sprache : Deutsch Job Titel : Manager, Business Solutions & Systems Development (Projects)
Firmendaten : IATA
Land: Switzerland
Stadt: Amsterdam
Aufgaben: Handle a number of Application Change Requests (ACR) for IATA systems in scope of Transparency in Payments (TIP) projects or BSSD team Manage ACRs (change request) for operations and projects ensuring that IATA and external stakeholders business needs are covered. Effectively deal with DPC system providers The above task include defining technical specifications, manage the budget and test the developments of external providers Provide expertise and act in coordination with the rest of project team Contribute to building, maintaining and updating the knowledge base for supporting systems.  Control, develop and maintain all internal/external documentation for business requirements, procedures, work instruction and user guides; Act as a backup for Senior Manager, Business solutions & Systems Development Qualifications: University degree in Information Technology or Business Administration or equivalent experience; Minimum of 7 years’ experience of working in the Air Transport Industry, with understanding and experience of the BSP and CASS Billing and Reporting activities or equivalent experience in other sectors. Experience with BSP processes/systems is a plus  Knowledge on the IATA rules and resolutions; System development expertise combined to Customer Support skills; Proven stakeholder management skills as well as experience in operations and/or major projects; Strong communication and interpersonal skills, with the ability to work very well internationally and cross-culturally; Proactive spirit with the ability to think “out of the box” and drive for continuous process improvement; Excellent oral and written communications and presentation skills in English; A proven team player with a strong positive attitude, energy, and result oriented. ------------------------- At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors. We are looking for people who bring them to life in everything they do – they are: * Act with integrity and uphold our standards * Think strategically in support of the global big picture * Partner and manage to create high performing teams * Putting people first by acting with a simple human touch Here at IATA we are proud of being a Diverse & Inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer.
Erforderliche Fähigkeiten Reporting to Senior Manager, Business Solutions & Systems Development (BSSD), the incumbent will be responsible for: - Handling a number of Application Change Requests for IATA FDS Operations systems (front & back end systems) related with the project of Transparency in Payments (TIP)              -  Providing subject matter expertise and system support in relation with the DPC system and activities; - Other support activities in the department of BSSD
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Manager, Business Solutions & Systems Development (Projects) ,
iata expertise bssd external operations change senior equivalent think organization providers transparency number requests payments
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Job Titel

Manager, Business Solutions & Systems Development (Projects)


Sprache des Anzeigentextes

English


Job-Details
Beschäftigungsart: Nicht spezifiziert

Gehalt Nicht spezifiziert

Land: Spain

Stadt: Madrid

Aufgaben:
Handle a number of Application Change Requests (ACR) for IATA systems in scope of Transparency in Payments (TIP) projects or BSSD team

Manage ACRs (change request) for operations and projects ensuring that IATA and external stakeholders business needs are covered. Effectively deal with DPC system providers

The above task include defining technical specifications, manage the budget and test the developments of external providers

Provide expertise and act in coordination with the rest of project team

Contribute to building, maintaining and updating the knowledge base for supporting systems.  Control, develop and maintain all internal/external documentation for business requirements, procedures, work instruction and user guides;

Act as a backup for Senior Manager, Business solutions & Systems Development

Qualifications:

University degree in Information Technology or Business Administration or equivalent experience;

Minimum of 7 years’ experience of working in the Air Transport Industry, with understanding and experience of the BSP and CASS Billing and Reporting activities or equivalent experience in other sectors. Experience with BSP processes/systems is a plus 

Knowledge on the IATA rules and resolutions;

System development expertise combined to Customer Support skills;

Proven stakeholder management skills as well as experience in operations and/or major projects;

Strong communication and interpersonal skills, with the ability to work very well internationally and cross-culturally;

Proactive spirit with the ability to think “out of the box” and drive for continuous process improvement;

Excellent oral and written communications and presentation skills in English;

A proven team player with a strong positive attitude, energy, and result oriented.
-------------------------

At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors. We are looking for people who bring them to life in everything they do – they are:

* Act with integrity and uphold our standards
* Think strategically in support of the global big picture
* Partner and manage to create high performing teams
* Putting people first by acting with a simple human touch

Here at IATA we are proud of being a Diverse & Inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer.

Erforderliche Fähigkeiten
Reporting to Senior Manager, Business Solutions & Systems Development (BSSD), the incumbent will be responsible for:

- Handling a number of Application Change Requests for IATA FDS Operations systems (front & back end systems) related with the project of Transparency in Payments (TIP)             

-  Providing subject matter expertise and system support in relation with the DPC system and activities;

- Other support activities in the department of BSSD


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IATA
Firmendaten
Firmenname Ansprechspartner
IATA Nicht spezifiziert
Anschrift Land:
xxxxxxx Amsterdam, Switzerland
Telefon Fax:
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Webseite: E-Mail-Adresse:
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Firmenprofil
Welcome to IATA Human Capital

At IATA, we are putting our people at the centre of the business agenda. Over the past few years, the air transport industry has met several challenges. In order to ensure its success, it had to simplify the way it does business.

In that context, IATA is looking for people who:

* Can adapt quickly to a changing environment
* Are team players
* Are results-oriented
* Value excellence in customer-service

At IATA, we are working hard at providing our employees with a great working and learning environment. Here are some of our Human Capital priorities for 2007:

* Reviewing our organisational structure creatively and professionally
* Attracting, selecting and retaining the best employees
* Helping our employees go through changes by increasing our focus on management development and improving our internal communications
* Maintaining a results-driven corporate culture by directly measuring achienvements against accountabilities and behaviours.

As some of our Members and partners, we have gone through an extensive re-engineering of the ways we manage our staff.

In 2003, we introduced new staff selection process, performance assessment and rewards systems.

In 2004, we improved our structure to make IATA a well-integrated organisation by introducing the matrix model. Our goal was to facilitate cross-divisional collaboration and circulation of best practices.

In 2005, we reviewed our organisational design to reduce the number of layers and broaden the span of control. Additionally, we developed a dynamic sales organisation and culture.

In 2006, we consolidated European regional offices into one unique hub and drove staff development from simply training to focus on a leadership & learning role.

Also, in cooperation with Dr. Noel Tichy of the University of Michigan School of Business, we have successfully launched the IATA Change Leadership (ICL) and the IATA Leadership Development Programme (ILDP), which act as incubators for preparing the next generation of IATA leaders.

Additionally, the IATA Internship Programmes (IIP) allows us to attract and develop - on a worldwide basis - the best among young talents interested in joining the air transport industry.
If you share our values and are up to the challenge, please visit our Career section to find out about our job opportunities or submit your application for the Internship programme.
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