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Sprache : Deutsch Job Titel : Business Analyst & Customer Service, Travel & Transport Payment Solution (TTPS)
Firmendaten : IATA
Land: Switzerland
Stadt: Amsterdam
Aufgaben: Reporting to the Assistant Manager, TTPS Operations and Customer Service, the incumbent will be responsible for the Business Operations of Travel Agent Service Fee (TASF), focused on managing and reconciling funds through a central billing system, provide customer service and support the business development through promotion in existing countries and through projects to expand the service in new market.  The position also provides business continuity coverage to the Assistant Manager, Operations and Customer Service. The objective of the position is to ensure smooth and timely operations, invoicing, accounting transactions, reconciliations and fraud monitoring. Apart from skills in operations and accounting, the candidate needs to be organized and customer focused, with skills in stakeholder management given the frequent interaction with Qualifications: div> Reporting to the Assistant Manager, TTPS Operations and Customer Service, the incumbent will be responsible for the Business Operations of Travel Agent Service Fee (TASF), focused on managing and reconciling funds through a central billing system, provide customer service and support the business development through promotion in existing countries and through projects to expand the service in new market.  The position also provides business continuity coverage to the Assistant Manager, Operations and Customer Service. The objective of the position is to ensure smooth and timely operations, invoicing, accounting transactions, reconciliations and fraud monitoring. Apart from skills in operations and accounting, the candidate needs to be organized and customer focused, with skills in stakeholder management given the frequent interaction with internal and external parties.
Erforderliche Fähigkeiten Reporting to the Assistant Manager, TTPS Operations and Customer Service, the incumbent will be responsible for the Business Operations of Travel Agent Service Fee (TASF), focused on managing and reconciling funds through a central billing system, provide customer service and support the business development through promotion in existing countries and through projects to expand the service in new market.  The position also provides business continuity coverage to the Assistant Manager, Operations and Customer Service. The objective of the position is to ensure smooth and timely operations, invoicing, accounting transactions, reconciliations and fraud monitoring. Apart from skills in operations and accounting, the candidate needs to be organized and customer focused, with skills in stakeholder management given the frequent interaction with
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Business Analyst & Customer Service, Travel & Transport Payment Solution
operations focused accounting assistant fraud transactions reconciliations invoicing timely monitoring needs given frequent interaction management
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Job Titel

Business Analyst & Customer Service, Travel & Transport Payment Solution (TTPS)


Sprache des Anzeigentextes

English


Job-Details
Beschäftigungsart: Nicht spezifiziert

Gehalt Nicht spezifiziert

Land: Canada

Stadt: Montreal

Aufgaben:
Reporting to the Assistant Manager, TTPS Operations and Customer Service, the incumbent will be responsible for the Business Operations of Travel Agent Service Fee (TASF), focused on managing and reconciling funds through a central billing system, provide customer service and support the business development through promotion in existing countries and through projects to expand the service in new market.  The position also provides business continuity coverage to the Assistant Manager, Operations and Customer Service.

The objective of the position is to ensure smooth and timely operations, invoicing, accounting transactions, reconciliations and fraud monitoring. Apart from skills in operations and accounting, the candidate needs to be organized and customer focused, with skills in stakeholder management given the frequent interaction with

Qualifications:

div>

Reporting to the Assistant Manager, TTPS Operations and Customer Service, the incumbent will be responsible for the Business Operations of Travel Agent Service Fee (TASF), focused on managing and reconciling funds through a central billing system, provide customer service and support the business development through promotion in existing countries and through projects to expand the service in new market.  The position also provides business continuity coverage to the Assistant Manager, Operations and Customer Service.

The objective of the position is to ensure smooth and timely operations, invoicing, accounting transactions, reconciliations and fraud monitoring. Apart from skills in operations and accounting, the candidate needs to be organized and customer focused, with skills in stakeholder management given the frequent interaction with internal and external parties.

Erforderliche Fähigkeiten
Reporting to the Assistant Manager, TTPS Operations and Customer Service, the incumbent will be responsible for the Business Operations of Travel Agent Service Fee (TASF), focused on managing and reconciling funds through a central billing system, provide customer service and support the business development through promotion in existing countries and through projects to expand the service in new market.  The position also provides business continuity coverage to the Assistant Manager, Operations and Customer Service.

The objective of the position is to ensure smooth and timely operations, invoicing, accounting transactions, reconciliations and fraud monitoring. Apart from skills in operations and accounting, the candidate needs to be organized and customer focused, with skills in stakeholder management given the frequent interaction with


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Firmenprofil
Welcome to IATA Human Capital

At IATA, we are putting our people at the centre of the business agenda. Over the past few years, the air transport industry has met several challenges. In order to ensure its success, it had to simplify the way it does business.

In that context, IATA is looking for people who:

* Can adapt quickly to a changing environment
* Are team players
* Are results-oriented
* Value excellence in customer-service

At IATA, we are working hard at providing our employees with a great working and learning environment. Here are some of our Human Capital priorities for 2007:

* Reviewing our organisational structure creatively and professionally
* Attracting, selecting and retaining the best employees
* Helping our employees go through changes by increasing our focus on management development and improving our internal communications
* Maintaining a results-driven corporate culture by directly measuring achienvements against accountabilities and behaviours.

As some of our Members and partners, we have gone through an extensive re-engineering of the ways we manage our staff.

In 2003, we introduced new staff selection process, performance assessment and rewards systems.

In 2004, we improved our structure to make IATA a well-integrated organisation by introducing the matrix model. Our goal was to facilitate cross-divisional collaboration and circulation of best practices.

In 2005, we reviewed our organisational design to reduce the number of layers and broaden the span of control. Additionally, we developed a dynamic sales organisation and culture.

In 2006, we consolidated European regional offices into one unique hub and drove staff development from simply training to focus on a leadership & learning role.

Also, in cooperation with Dr. Noel Tichy of the University of Michigan School of Business, we have successfully launched the IATA Change Leadership (ICL) and the IATA Leadership Development Programme (ILDP), which act as incubators for preparing the next generation of IATA leaders.

Additionally, the IATA Internship Programmes (IIP) allows us to attract and develop - on a worldwide basis - the best among young talents interested in joining the air transport industry.
If you share our values and are up to the challenge, please visit our Career section to find out about our job opportunities or submit your application for the Internship programme.
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