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Job-Details
Job Titel

Call Centre Agents - U A E Sales Dubai


Sprache des Anzeigentextes

English


Job-Details
Beschäftigungsart: Full Time

Gehalt To be Discussed

Land: United Arab Emirates

Stadt: Dubai

Aufgaben:
Job Purpose: Entry level positions available at the Emirates Reservation Call Centre based at Al Ramool on a fulltime basis. we are looking for candidates who have the natural ability to sell Emirates products while meeting the service standards set by the company and willing to work on a shifts.

The job holder is required to contribute to the generation of revenue and to service customers at the point of sale by providing a high quality, fast, efficient and friendly customer service for reservations, ticketing, fares and telephone sales queries. Their functions would include :

Perform dual functions simultaneously i.e. Reservations and Sales.
Provide quality service via telephone to Emirates customers, making reservations, providing information regarding flights, advising on fares, action requests for special services and handling general enquiries.


Erforderliche Fähigkeiten
Experience and Qualifications:

'O' level or secondary schooling with a minimum of 2 years experience of which a minimum of one year should be in fares, sales or ticketing or 'A' level education with a minimum of 1 year airline background. Experience in reservation, sales and ticketing is desirable.
Standard Fares and ticketing courses, MARS or any other Reservations system.
Good interpersonal ability, telephone skills and customer service skills.
A knowledge of Call Centre and telemarketing procedures and methodology.
Excellent PC skills.
Languages: Strong verbal and written English is a must and spoken Arabic will be preferable.
To Apply: To express your interest in the above vacancy please apply on-line by clicking below, and complete our application form. We will then consider your application and contact you should we wish to shortlist you for an interview. Should you not receive an invitation for an interview within 5 weeks please assume that on this occasion you have been unsuccessful. We will retain your details for 12 months unless advised otherwise and re-consider you for future opportunities as they arise. Please also note that if you are not shortlisted you can also update your application at anytime and apply for other opportunities. Thank you for your interest in a career with the Emirates Group.



Job Reference No : PS&SS/ST/9003

Please Apply
http://dxbmiww99.emirates.com/hrrecruit/Adv_Summary.asp?cid=Job_advert9003/Call_
Centre_Agent/BA




Kategorien:

    Airline-Commercial Services
  • Reservations Sales Agent
  • Ticket Agent
  • General Sales Agent - Passengers

  • Commercial Services - Airport
  • Reservations Sales Agent
  • Ticket Agent
  • Passenger Service Agent


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Stellenanbieter Firmenlogo

Emirates
Firmendaten
Firmenname Ansprechspartner
Emirates Not Specified
Anschrift Land:
Dubai Dubai, United Arab Emirates
Telefon Fax:
-unsichtbar- -unsichtbar-
Webseite: E-Mail-Adresse:
http://www.emiratesgroupcareers.com -unsichtbar-


Firmenprofil
Based in Dubai, the Emirates Group is a highly profitable business with a turnover of approximately $US US billion and over 36,000 employees (and growing rapidly towards 50,000 over the next 3 years). The Group comprises of Dnata, the successful Airport Services and Travel Industry division, and Emirates, the Group’s rapidly expanding and award-winning international Airline. Within the Group there are a diverse range of businesses offering a wide spectrum of career opportunities, all of which can be explored through the Group's dedicated careers website.

Currently Emirates Airline flies to over 100 destinations across 6 continents, and with aircraft orders worth over Emirates currently operates a modern fleet of 116 wide-bodied aircraft and it has orders worth over US$ 60 billion for 242 more of the latest aircraft, including 8 Boeing 777 freighters. Recognized constantly as an industry leader in terms of innovation, Emirates is continually developing and enhancing its services and products to best serve its customers from around the globe. Emirates also manage its own aircraft base and line maintenance requirements, supporting its Boeing and Airbus aircraft within some of the world's best engineering facilities.

The Group also comprises of an internationally recognized cargo division, a full-fledged destination management, hotels and leisure division, an information technology division, a medical facility employing doctors, dentists, and nurses and in addition, has its own aviation college offering undergraduate and technical qualifications. These are all supported by an extensive range of corporate services and commercial departments.

Essential to the Group’s ongoing success is the employment of high quality people who will enjoy living and working in Dubai, a modern cosmopolitan city offering one of the most desirable lifestyle locations in the world. In addition to the excellent lifestyle, our employees who are made up of over 145 Nationalities, also receive a tax free salary and benefits package, along with professional development opportunities to develop their careers in a successful company with a vision for the future.

If you are a high performer, seeking career challenge, personal and professional development, and reward and recognition for your contribution, then the Emirates Group will almost certainly have career opportunities for you.

If you wish to find out more about career opportunities and how to become part of our future growth and success, then please click the link below and visit our dedicated careers website www.emiratesgroupcareers.com to apply online.

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