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Jazykové dovednosti : Čeština Název práce : QR19000 - Airport Services Duty Officer | Qatar Airways | Phuket
Informace o společnosti : Qatar Airways
Země Qatar
Město Doha, Qatar
Náplň práce: Responsible for the overall control of the shift as a direct representative of Airport Services Manager. Monitor the activities of all flights, staff and GHA and third party contractors to ensure an efficient operation runs safely and punctually on a daily basis. Ensure punctuality and safety of all Qatar Airways operations.
Požadované znalosti/dovednosti: OPERATIONAL   * Responsible for the day-to day operations and acts as liaison between airport service providers and users. * Provide input and recommendations to management to improve the effectiveness of the daily operations. * Responsible in ensuring passenger and aircraft handling practices conform to the safety and security requirements. * Manage and control manpower on the shift to optimise utilization and maintain staff’s morale and discipline. * Conduct spot-checks on operations and staff to ensure adequate standards are maintained. * Responsible to resolve customer problems and complaints effectively. Liaise with all departments including Customer Relations to provide resolution for complaint handling. * Conduct briefing sessions for QR and GHA staff and supervisors on every shift. * Manage utilization of petty cash expenses and keep track of petty cash expenditure in line with standard financial procedures. Monthly reports, FFP enrolments, LPC checks. * Petty Cash Custodianship, delegating duties of subordinates, monthly statistics. * Responsible for preparing monthly reports and LPC’s.  MANAGEMENT & LEADERSHIP   * Establish the department or teams objectives and priorities to align with and support business objectives. * Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed. * Oversee and supervise employees. Direct daily activities, recruit, train, develop and maintain discipline to ensure a high standard of service delivery.   DEVELOPMENT * Take responsibility for own ongoing personal development and growth of expertise. * Train and develop other employees, for proper succession planning and risk management. * Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries, including support of the Qatar Ainrvays Special Assistance Program. * Other duties and responsibilities as requested by Management.   Notes: 1. Resume / CV
QR19000 - Airport Services Duty Officer | Qatar Airways | Phuket ,
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QR19000 - Airport Services Duty Officer | Qatar Airways | Phuket ,
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Název práce

QR19000 - Airport Services Duty Officer | Qatar Airways | Phuket


Vyjmout jazyk

English


Podrobnosti o práci
Typ zaměstnaneckého poměru: Nespecifikováno

Platové zařazení Nespecifikováno

Země Thailand

Město Phuket

Náplň práce:
Responsible for the overall control of the shift as a direct representative of Airport Services Manager. Monitor the activities of all flights, staff and GHA and third party contractors to ensure an efficient operation runs safely and punctually on a daily basis.

Ensure punctuality and safety of all Qatar Airways operations.

Požadované znalosti/dovednosti:
OPERATIONAL

 

* Responsible for the day-to day operations and acts as liaison between airport service providers and users.
* Provide input and recommendations to management to improve the effectiveness of the daily operations.
* Responsible in ensuring passenger and aircraft handling practices conform to the safety and security requirements.
* Manage and control manpower on the shift to optimise utilization and maintain staff’s morale and discipline.
* Conduct spot-checks on operations and staff to ensure adequate standards are maintained.
* Responsible to resolve customer problems and complaints effectively. Liaise with all departments including Customer Relations to provide resolution for complaint handling.
* Conduct briefing sessions for QR and GHA staff and supervisors on every shift.
* Manage utilization of petty cash expenses and keep track of petty cash expenditure in line with standard financial procedures. Monthly reports, FFP enrolments, LPC checks.
* Petty Cash Custodianship, delegating duties of subordinates, monthly statistics.
* Responsible for preparing monthly reports and LPC’s. 

MANAGEMENT & LEADERSHIP

 

* Establish the department or teams objectives and priorities to align with and support business objectives.
* Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed.
* Oversee and supervise employees. Direct daily activities, recruit, train, develop and maintain discipline to ensure a high standard of service delivery.

 

DEVELOPMENT

* Take responsibility for own ongoing personal development and growth of expertise.
* Train and develop other employees, for proper succession planning and risk management.
* Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries, including support of the Qatar Ainrvays Special Assistance Program.
* Other duties and responsibilities as requested by Management.

 

Notes:

1. Resume / CV


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Qatar Airways
Informace o společnosti
Společnost Vaše jméno
Qatar Airways Nespecifikováno
Adressa Země
P.O.Box 22550 Doha, Qatar, Qatar
telefon Fax
skryto skryto
Webové stránky E-mailová adresa
http://www.qatarairways.com skryto


Úvod
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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