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Jazykové dovednosti : Čeština Název práce : QR18567 - Process and Content Officer | Qatar Airways | Doha
Informace o společnosti : Qatar Airways
Země Qatar
Město Doha, Qatar
Náplň práce: As Processes and Content Officer you will be responsible to analyze, evaluate and suggest improvements within existing and new process workflows in terms of efficiency. Actively participate along with the respective user departments (internal customers) within Commercial in the implementation of new processes and services across the direct distribution channels within the global Qatar Airways network. Also, re-valuate processes, policies and procedures to ensure that all legal requirements withing different geographical markets are met and implemented with optimal workflows to enable the Direct Distribution channels to offer a 5 star service, whilst keeping an economical efficiency focus on handling times.  Accountabilities: * Document and optimize existing services to ensure standardization across the business * Evaluate existing Processes and Policies with the focus on efficient utilization of the used systems * Define and specify new process requirements to enhance customer experience * Keep Commercial Policies and Procedures up-to-date and accurate at all times * Continuously identify opportunities to automate existing processes * Support internal customers within Commercial to increase performance and productivity through process improvements * Perform other department duties related to his/her position as directed by the Head of the Department
Požadované znalosti/dovednosti: To be successful in this role you must hold a relevant College or University Qualification to a minimum Bachelor’s level or equivalent and have a minimum of 4 years of job-related with hands on experience in Airline systems: Reservations and Ticketing. Experience in improving processes and documenting procedures needed as well. You must have strong analytical skills with excellent command of Microsoft Office applications and comprehensive knowledge of all commercial processes. Notes: 1. Resume / CV 2. Copy of Passport 3. Copy of Highest Educational Certificate
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QR18567 - Process and Content Officer | Qatar Airways | Doha ,
existing commercial distribution channels focus direct across workflows efficiency evaluate improvements
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Název práce

QR18567 - Process and Content Officer | Qatar Airways | Doha


Vyjmout jazyk

English


Podrobnosti o práci
Typ zaměstnaneckého poměru: Nespecifikováno

Platové zařazení Nespecifikováno

Země Qatar

Město Doha

Náplň práce:
As Processes and Content Officer you will be responsible to analyze, evaluate and suggest improvements within existing and new process workflows in terms of efficiency. Actively participate along with the respective user departments (internal customers) within Commercial in the implementation of new processes and services across the direct distribution channels within the global Qatar Airways network. Also, re-valuate processes, policies and procedures to ensure that all legal requirements withing different geographical markets are met and implemented with optimal workflows to enable the Direct Distribution channels to offer a 5 star service, whilst keeping an economical efficiency focus on handling times.

 Accountabilities:

* Document and optimize existing services to ensure standardization across the business
* Evaluate existing Processes and Policies with the focus on efficient utilization of the used systems
* Define and specify new process requirements to enhance customer experience
* Keep Commercial Policies and Procedures up-to-date and accurate at all times
* Continuously identify opportunities to automate existing processes
* Support internal customers within Commercial to increase performance and productivity through process improvements
* Perform other department duties related to his/her position as directed by the Head of the Department

Požadované znalosti/dovednosti:
To be successful in this role you must hold a relevant College or University Qualification to a minimum Bachelor’s level or equivalent and have a minimum of 4 years of job-related with hands on experience in Airline systems: Reservations and Ticketing. Experience in improving processes and documenting procedures needed as well. You must have strong analytical skills with excellent command of Microsoft Office applications and comprehensive knowledge of all commercial processes.

Notes:

1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate


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Zaměstnavatel Logo společnosti

Qatar Airways
Informace o společnosti
Společnost Vaše jméno
Qatar Airways Nespecifikováno
Adressa Země
P.O.Box 22550 Doha, Qatar, Qatar
telefon Fax
skryto skryto
Webové stránky E-mailová adresa
http://www.qatarairways.com skryto


Úvod
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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