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Jazykové dovednosti : Čeština Název práce : QR16258 - Customer Services Agent - Cantonese Speaker (Customer Contact Centre) | Qatar Airways | Doha
Informace o společnosti : Qatar Airways
Země Qatar
Město Doha, Qatar
Náplň práce: We are looking for a Cantonese speaker Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Center located in Doha. As a CUSTOMER SERVICE AGENT you will deliver service excellence to Qatar Airways customers via telephone, email and fax. You will need to respond professionally in order to achieve customer satisfaction, generate revenue and take all possible measures to avoid loss of revenue. Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds.
Požadované znalosti/dovednosti: You must be fluent in Cantonese language, interactive, customer service oriented person with warm, cheerful and expressive personality. Excellent communication skills is required. You must hold at minimum High School Certificate. Ideally you will have knowledge of Amadeus reservation program, in addition 2 years of work experience preferably in an airline or hospitality industry. You must be fluent in English and Cantonese, with a strong sense of customer satisfaction. Notes: 1. Resume / CV 2. NOC (Qatar Airways Group Employees Only)
QR16258 - Customer Services Agent - Cantonese Speaker (Customer Contact Centre) | Qatar Airways | Doha ,
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QR16258 - Customer Services Agent - Cantonese Speaker (Customer Contact Centre)
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Název práce

QR16258 - Customer Services Agent - Cantonese Speaker (Customer Contact Centre) | Qatar Airways | Doha


Vyjmout jazyk

English


Podrobnosti o práci
Typ zaměstnaneckého poměru: Nespecifikováno

Platové zařazení Nespecifikováno

Země Qatar

Město Doha

Náplň práce:
We are looking for a Cantonese speaker Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Center located in Doha.

As a CUSTOMER SERVICE AGENT you will deliver service excellence to Qatar Airways customers via telephone, email and fax. You will need to respond professionally in order to achieve customer satisfaction, generate revenue and take all possible measures to avoid loss of revenue.

Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds.

Požadované znalosti/dovednosti:
You must be fluent in Cantonese language, interactive, customer service oriented person with warm, cheerful and expressive personality. Excellent communication skills is required.

You must hold at minimum High School Certificate. Ideally you will have knowledge of Amadeus reservation program, in addition 2 years of work experience preferably in an airline or hospitality industry. You must be fluent in English and Cantonese, with a strong sense of customer satisfaction.

Notes:

1. Resume / CV
2. NOC (Qatar Airways Group Employees Only)


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Zaměstnavatel Logo společnosti

Qatar Airways
Informace o společnosti
Společnost Vaše jméno
Qatar Airways Nespecifikováno
Adressa Země
P.O.Box 22550 Doha, Qatar, Qatar
telefon Fax
skryto skryto
Webové stránky E-mailová adresa
http://www.qatarairways.com skryto


Úvod
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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