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Jazykové dovednosti : Čeština Název práce : QR15654 - Senior Airport Services Agent | Qatar Airways | Adana
Informace o společnosti : Qatar Airways
Země Qatar
Město Doha, Qatar
Náplň práce: The successful applicant will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services as per QR’s commercial and safety standards and procedures ensuring passengers and their baggage are handled  in a consistent manner. ACCOUNTABILITIES: * Act as the first contact between the airline and its customers as well as stake holders and agents who may need assistant with questions, portray QR image to the highest standard. * Be visible to ensure that the highest level of service, products is provided in a professional manner. * Ensure that airport operations meet QR’s standards, policies and procedures satisfy local and internal safety and security standards and conform to aviation regulatory requirements. * Ensure cargo handling run smoothly and efficiently. * Monitor all Gates and check in activities ensuring the accurate, service oriented acceptance and boarding or passengers. * Ensure smooth handling of customer service at the station. * Liaise with ramp and GHA staff and support Airport services Supervisor in all areas. * Brief GHA on new procedures and ensure that they are implemented accurately and fully. * Ensures that the needed pre and post flight administration is conducted timely, recording efficiently all flight activities. * Assist passengers in regards to entry requirements, visas and resident permits. * Ensure passengers are assisted smoothly through airport facilities.
Požadované znalosti/dovednosti: To be successful in this role, you must have trade or vocational qualification, with 3 years of job related experience in customer service and at least 1 of year experience in Airport Operations of a leading airline. High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment. Fluency in English, both spoken and written is essential with knowledge of Amadeus Reservations & DCS is preferred but not essential. Notes: 1. Resume / CV 2. Copy of Passport
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Název práce

QR15654 - Senior Airport Services Agent | Qatar Airways | Adana


Vyjmout jazyk

English


Podrobnosti o práci
Typ zaměstnaneckého poměru: Nespecifikováno

Platové zařazení Nespecifikováno

Země Turkey

Město Adana

Náplň práce:
The successful applicant will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services as per QR’s commercial and safety standards and procedures ensuring passengers and their baggage are handled  in a consistent manner.

ACCOUNTABILITIES:

* Act as the first contact between the airline and its customers as well as stake holders and agents who may need assistant with questions, portray QR image to the highest standard.
* Be visible to ensure that the highest level of service, products is provided in a professional manner.
* Ensure that airport operations meet QR’s standards, policies and procedures satisfy local and internal safety and security standards and conform to aviation regulatory requirements.
* Ensure cargo handling run smoothly and efficiently.
* Monitor all Gates and check in activities ensuring the accurate, service oriented acceptance and boarding or passengers.
* Ensure smooth handling of customer service at the station.
* Liaise with ramp and GHA staff and support Airport services Supervisor in all areas.
* Brief GHA on new procedures and ensure that they are implemented accurately and fully.
* Ensures that the needed pre and post flight administration is conducted timely, recording efficiently all flight activities.
* Assist passengers in regards to entry requirements, visas and resident permits.
* Ensure passengers are assisted smoothly through airport facilities.

Požadované znalosti/dovednosti:
To be successful in this role, you must have trade or vocational qualification, with 3 years of job related experience in customer service and at least 1 of year experience in Airport Operations of a leading airline. High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.

Fluency in English, both spoken and written is essential with knowledge of Amadeus Reservations & DCS is preferred but not essential.

Notes:

1. Resume / CV
2. Copy of Passport


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Zaměstnavatel Logo společnosti

Qatar Airways
Informace o společnosti
Společnost Vaše jméno
Qatar Airways Nespecifikováno
Adressa Země
P.O.Box 22550 Doha, Qatar, Qatar
telefon Fax
skryto skryto
Webové stránky E-mailová adresa
http://www.qatarairways.com skryto


Úvod
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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