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Jazykové dovednosti : Čeština Název práce : QR15647 - Customer Services Agent - English speaker (Customer Contact Centre) |Qatar Airways | Wroclaw
Informace o společnosti : Qatar Airways
Země Qatar
Město Doha, Qatar
Náplň práce: We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our QATAR AIRWAYS CUSTOMER CONTACT CENTRE located in WROCLAW. As a CUSTOMER SERVICE AGENT you will responsible for: * Providing service excellence to Qatar Airways customers through telephone, email and optimise passenger satisfaction * Making new reservations, changes to existing reservations, quoting the correct fares, rules of carriage, issuance / re-issuance of tickets, and processing any refunds. * Support E-Commerce and Frequent Flyer Program activities
Požadované znalosti/dovednosti: To be successful in this role: * You must be interactive, customer service oriented person with warm, cheerful and expressive personality and excellent communication skills * You must be fluent in English. Polish language will be considered as a plus but not a prerequisite * Have a strong sense of customer satisfaction through responding to customer enquiries and offering the best solutions * Capable to work in shifts Notes: 1. Resume / CV 2. CV
QR15647 - Customer Services Agent - English speaker (Customer Contact Centre) |Qatar Airways | Wroclaw ,
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QR15647 - Customer Services Agent - English speaker (Customer Contact Centre) |Q
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Název práce

QR15647 - Customer Services Agent - English speaker (Customer Contact Centre) |Qatar Airways | Wroclaw


Vyjmout jazyk

English


Podrobnosti o práci
Typ zaměstnaneckého poměru: Nespecifikováno

Platové zařazení Nespecifikováno

Země Poland

Město Wrocław

Náplň práce:
We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our QATAR AIRWAYS CUSTOMER CONTACT CENTRE located in WROCLAW.

As a CUSTOMER SERVICE AGENT you will responsible for:

* Providing service excellence to Qatar Airways customers through telephone, email and optimise passenger satisfaction
* Making new reservations, changes to existing reservations, quoting the correct fares, rules of carriage, issuance / re-issuance of tickets, and processing any refunds.
* Support E-Commerce and Frequent Flyer Program activities

Požadované znalosti/dovednosti:
To be successful in this role:

* You must be interactive, customer service oriented person with warm, cheerful and expressive personality and excellent communication skills

* You must be fluent in English. Polish language will be considered as a plus but not a prerequisite
* Have a strong sense of customer satisfaction through responding to customer enquiries and offering the best solutions
* Capable to work in shifts

Notes:

1. Resume / CV
2. CV


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Zaměstnavatel Logo společnosti

Qatar Airways
Informace o společnosti
Společnost Vaše jméno
Qatar Airways Nespecifikováno
Adressa Země
P.O.Box 22550 Doha, Qatar, Qatar
telefon Fax
skryto skryto
Webové stránky E-mailová adresa
http://www.qatarairways.com skryto


Úvod
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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