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Jazykové dovednosti : Čeština Název práce : QR12511 - Customer Service Agent (Customer Contact Centres - English & Cantonese speakers ONLY) | Qatar Airways | Chongqing
Informace o společnosti : Qatar Airways
Země Qatar
Město Doha, Qatar
Náplň práce: We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centres located Chongqing (China). As a CUSTOMER SERVICE AGENT you will provide service excellence to Qatar Airways customers through telephone, email and fax and optimise passenger satisfaction. Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds.
Požadované znalosti/dovednosti: You must be interactive, customer service oriented person with warm, cheerful and expressive personality and excellent communication skills. You must hold at minimum your High School Certificate. Ideally you will have knowledge of Amadeus reservation program and experience in airline or hospitality industry. If you have previous experience in reservations and ticketing we would be very interested to hear from you. To be successful in this role you will need to be a fluent English and Cantonese language speaker! You must have a strong sense of customer satisfaction through responding to customer enquiries and, offering customers the best solutions. Notes: 1. Resume / CV
QR12511 - Customer Service Agent (Customer Contact Centres - English & Cantonese speakers ONLY) | Qatar Airways | Chongqing ,
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Název práce

QR12511 - Customer Service Agent (Customer Contact Centres - English & Cantonese speakers ONLY) | Qatar Airways | Chongqing


Vyjmout jazyk

English


Podrobnosti o práci
Typ zaměstnaneckého poměru: Nespecifikováno

Platové zařazení Nespecifikováno

Země China

Město Chongqing

Náplň práce:
We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centres located Chongqing (China).

As a CUSTOMER SERVICE AGENT you will provide service excellence to Qatar Airways customers through telephone, email and fax and optimise passenger satisfaction. Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds.

Požadované znalosti/dovednosti:
You must be interactive, customer service oriented person with warm, cheerful and expressive personality and excellent communication skills.

You must hold at minimum your High School Certificate. Ideally you will have knowledge of Amadeus reservation program and experience in airline or hospitality industry. If you have previous experience in reservations and ticketing we would be very interested to hear from you.

To be successful in this role you will need to be a fluent English and Cantonese language speaker! You must have a strong sense of customer satisfaction through responding to customer enquiries and, offering customers the best solutions.

Notes:

1. Resume / CV


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Zaměstnavatel Logo společnosti

Qatar Airways
Informace o společnosti
Společnost Vaše jméno
Qatar Airways Nespecifikováno
Adressa Země
P.O.Box 22550 Doha, Qatar, Qatar
telefon Fax
skryto skryto
Webové stránky E-mailová adresa
http://www.qatarairways.com skryto


Úvod
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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