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Език : Български Наименование на длъжността : QR16351 - Reservation and Ticketing Supervisor | Qatar Airways | Pattaya
Данни за фирмата : Qatar Airways
Държава: Qatar
Град: Doha, Qatar
Отговорности: As the Reservation and Ticketing Supervisor, you will be responsible for planning, supervising, and supporting the reservation and ticketing agent staff in order to achieve optimal customer satisfaction and surpass the annual revenue targets. You will encourage teamwork, consistency of service and proper coordination. Specific accountabilities include: * Supervising staff, ensuring quality of work meets the airline standard, and motivate staff to achieve positive contribution on a daily basis and reduce customer complaints and errors by on-the-job training and coaching * Arranging reservations and routing for timetables, airline manuals, reference guides, and tariff books. * Enforcing and maintaining standards of performance within area of responsibility * Performing a proper flight firming check to maximise flight utilisation and reduce no-shows * Handling customer requirements and requests professional ensuring minimum complains and supporting travel agents with seat confirmation and arranging VIP bookings and ticketing queries
Нужни качества: To be successful in this role, you will need a trade or vocational qualification combined with a minimum of 3 years of supervisory experience in Airline Reservation & Ticketing environment. Completion of an IATA or Airline Advanced Passenger Tariff and pricing course would be beneficial. You will need experience using a GDS, such as Amadeus and will require sound decision making and negotiation skills. You will need to be fluent (written and oral) in English to perform this role.   Notes: 1. Resume / CV 2. NOC (Qatar Airways Group Employees Only)
QR16351 - Reservation and Ticketing Supervisor | Qatar Airways | Pattaya ,
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QR16351 - Reservation and Ticketing Supervisor | Qatar Airways | Pattaya ,
airline ticketing reservation arranging tariff flight reduce proper supervising supporting achieve
Сподели тази работа
Наименование на длъжността

QR16351 - Reservation and Ticketing Supervisor | Qatar Airways | Pattaya


Език на обявата

English


Данни за работата
Тип длъжност: Не е избрано

Предлагано заплащане: Не е избрано

Държава: Thailand

Град: Pattaya

Отговорности:
As the Reservation and Ticketing Supervisor, you will be responsible for planning, supervising, and supporting the reservation and ticketing agent staff in order to achieve optimal customer satisfaction and surpass the annual revenue targets. You will encourage teamwork, consistency of service and proper coordination.

Specific accountabilities include:

* Supervising staff, ensuring quality of work meets the airline standard, and motivate staff to achieve positive contribution on a daily basis and reduce customer complaints and errors by on-the-job training and coaching
* Arranging reservations and routing for timetables, airline manuals, reference guides, and tariff books.
* Enforcing and maintaining standards of performance within area of responsibility
* Performing a proper flight firming check to maximise flight utilisation and reduce no-shows
* Handling customer requirements and requests professional ensuring minimum complains and supporting travel agents with seat confirmation and arranging VIP bookings and ticketing queries

Нужни качества:
To be successful in this role, you will need a trade or vocational qualification combined with a minimum of 3 years of supervisory experience in Airline Reservation & Ticketing environment.

Completion of an IATA or Airline Advanced Passenger Tariff and pricing course would be beneficial. You will need experience using a GDS, such as Amadeus and will require sound decision making and negotiation skills.

You will need to be fluent (written and oral) in English to perform this role.

 

Notes:

1. Resume / CV
2. NOC (Qatar Airways Group Employees Only)


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Всички обяви на тази фирма

Работодател Лого на фирмата

Qatar Airways
Данни за фирмата
Име на фирмата: Лице за контакт:
Qatar Airways Не е избрано
Адрес: Държава:
P.O.Box 22550 Doha, Qatar, Qatar
Телефон Факс:
-скрит - -скрит -
Web страница: Email адрес:
http://www.qatarairways.com -скрит -


Представяне
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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